Rebirth of the Legend of the Female Chef

Chapter 86 Microcomputers and Turning Points

Su Yao stood in front of the office window, looking at the bustling city scenery outside the window, but her heart was full of worries. Her food empire seemed to be prosperous in the past period of time, but in fact it had fallen into a deep crisis.

The company's rapid expansion led to severe management chaos. There was a lack of effective communication and coordination between branches, resulting in inconsistent service quality and a flood of customer complaints.

"Sister Su Yao, the sales of several branches have been declining recently, and some employees are worried." Assistant Xiao Li walked into the office with a stack of reports and an anxious look on his face.

Su Yao turned around, took the report, and frowned. "Let's call an emergency meeting of the store managers first. We must find the root cause of the problem as soon as possible and develop a solution."

At the meeting, branch managers blamed each other and shirked responsibility.

"This isn't a problem with our branch; it's a mistake made by the headquarters!"

"Your branches can't execute properly, and you blame the headquarters?"

Su Yao slammed the table hard. "Stop arguing! Now is not the time to blame each other. We must face the problem together and solve it!"

However, before Su Yao could catch her breath, a sudden crisis in the supply of raw materials dealt her another heavy blow. Due to problems with suppliers, the key ingredients needed by the company were in short supply and prices soared.

"Su Yao, according to the current situation, our costs will increase significantly and our profits will be seriously affected." The financial director said worriedly.

Su Yao rubbed her temples and said, "Immediately find new suppliers and negotiate with existing suppliers to stabilize prices as much as possible."

But things are not that simple. The new suppliers either have poor quality or charge too high a price. Just when Su Yao was in a state of panic, her competitors took the opportunity to launch a series of similar products, using low-price strategies to grab market share.

"Su Yao, their advertisements are everywhere, and our market share is being eroded." The marketing manager said anxiously.

At the same time, the company also faced the problem of talent loss, with some core employees being poached by competitors with high salaries, taking away important business secrets and customer resources.

"Su Yao, this won't work. We must take measures to retain talent." said the human resources manager.

Su Yao felt unprecedented pressure, but she knew she could not back down. She decided to visit some important customers in person, explain the current situation, and promise to improve services in order to stabilize customer relationships.

On the way to visit a client, Su Yao encountered a traffic jam and was long late when she arrived.

"Su Yao, I originally had some confidence in your company, but what happened today makes me very disappointed." The customer said mercilessly.

Su Yao apologized repeatedly and introduced the company's improvement plan and future development direction in detail, and finally managed to win back the customer.

It was late at night when Su Yao returned to the company. She sat tiredly in a chair when she suddenly received a call from Lin Yu.

"Su Yao, we haven't had a good chat for a long time. I feel like we are becoming more and more strangers." Lin Yu's voice was full of helplessness.

Su Yao couldn't help but shed tears, "Lin Yu, I'm really tired, but I can't give up."

Just when Su Yao felt she was about to give up, a chance opportunity arose. She attended an industry exchange meeting and met a senior entrepreneur. The entrepreneur sympathized with Su Yao's predicament and was willing to provide some help and advice.

"Su Yao, you must first rectify internal management and clarify the responsibilities and processes of each department. Then, increase investment in research and development, launch distinctive new products, and attract consumers again."

Su Yao was enlightened and immediately started to reform the company after returning to it.

She re-established a strict management system, strengthened employee training, and invested heavily in product research and development. After several months of hard work, the company finally launched a series of innovative gourmet products, which were warmly welcomed by the market.

With the successful launch of new products, the company's turnover gradually recovered and its market share began to increase gradually.

"Su Yao, we did it!" The employees cheered.

Su Yao looked at everyone's excited faces, her heart filled with emotion.

However, the crisis wasn't completely over. Just as the company was getting back on track, a food safety scandal ensued. Media reports claimed that one of the company's products had been found to have quality issues.

"Su Yao, this is a serious problem. If it is not handled properly, all our previous efforts will be in vain." said the public relations manager.

Su Yao immediately organized an investigation and found that there was negligence in the production process of a small batch of products.

She decided to publicly apologize to consumers, recall the problematic products, and conduct a comprehensive inspection and rectification of the production process.

During this process, Su Yao was under tremendous pressure, but she remained calm and resolute and responded positively.

Finally, thanks to Su Yao's efforts, the company gradually emerged from the shadow of the food safety crisis and regained the trust of consumers.

At the same time, Suyao also pays more attention to corporate social responsibility, strengthens the supervision of raw materials and production processes, and ensures product quality and safety.

After this series of crises and turnarounds, Su Yao's company has become more mature and powerful. And Su Yao herself has continued to grow in the process and become a better leader.

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