The love of the boss

Chapter 69 Unexpected Challenges and Crisis Response

Just when the company's educational tourism business was booming, an unexpected natural disaster struck the site of a popular tourist route they had carefully planned.

"Su Yao, this earthquake has had a huge impact on our business. That line will not be able to operate in the short term." Lin Xiao looked at the news report with a heavy face.

Su Yao frowned: "Not only that, customers who have already booked this route have also requested refunds or changes to their itineraries, which has put tremendous pressure on our operations."

Faced with numerous customer requests, the company's customer service team was overwhelmed.

"Mr. Lin, the customers are very emotional, and it's difficult for us to explain." The customer service manager looked helpless.

Lin Xiao made a decisive decision: "We must first meet the customers' requirements and refund them unconditionally or assist them in changing their itinerary. We must not let the customers' interests be harmed."

However, this series of operations led to tight cash flow for the company.

"Su Yao, if this continues, the company's capital turnover will be in big trouble." The financial director was worried.

Su Yao thought for a moment and said, "We have to find a way to resume the operation of other lines as soon as possible, and at the same time open up new lines to make up for the losses."

In the process of looking for a new route, they encountered various difficulties.

“Lin Xiao, although some places have potential, the infrastructure is not perfect and the development cost is too high.” said the employee in charge of line development.

Lin Xiao encouraged: "Look carefully, there will always be a suitable one."

Just when they were in a state of panic, their competitors began to take the opportunity to spread rumors that the company's business had been hit hard by the earthquake and was about to go bankrupt.

"Su Yao, these rumors have caused great damage to our reputation, and many potential customers are beginning to hesitate." The marketing manager said anxiously.

Lin Xiao said angrily: "Issue a statement immediately to clarify the facts, and collect evidence to prepare to sue those competitors who maliciously spread rumors."

There were also some unstable factors within the company. Some employees were worried about the company's future and their work enthusiasm declined.

"Lin Xiao, we have to find a way to stabilize the emotions of the employees, otherwise it will affect the normal business development." Su Yao said.

Lin Xiao decided to hold a general staff meeting.

"Don't be intimidated by the current difficulties. As long as we unite as one, we will be able to overcome this crisis." Lin Xiao boosted morale at the meeting.

In order to ease the financial pressure, Lin Xiao and Su Yao had to look for investment everywhere.

"Su Yao, although these investment institutions are interested, their conditions are very harsh." Lin Xiao said tiredly.

Su Yao gritted her teeth: "talk to them again and try to get more favorable conditions."

After hard work, they finally found an institution willing to invest, but it required them to give up part of their equity.

"Lin Xiao, this is the best condition I can get at the moment. Although it hurts to give up my shares, this is the only way for the survival of the company." Su Yao said helplessly.

After solving the funding problem, the company gradually resumed normal operations. The newly developed lines also began to be put into operation and were well received by customers.

"Su Yao, I finally see hope. Although this crisis almost knocked us down, it also made us stronger." Lin Xiao said with emotion.

Su Yao smiled and said, "Yes, as long as you don't give up, there is no hurdle that you can't overcome."

"Moreover, after this crisis, we have a clearer understanding of our own strengths and weaknesses." Su Yao added, "We can make targeted improvements and upgrades in the future."

Lin Xiao nodded in agreement.

"Next, what we have to do is to continue working hard, consolidate the results, and make the company develop better and better." Su Yao said with a firm look.

"Well, let's work hard together!" Lin Xiao stretched out his hand and shook hands with Su Yao.

The two looked at each other and smiled, their eyes full of confidence and expectations for the future.

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