Tokyo Heart Thief's Daily Life

In Luo Zhen's opinion, Toyokawa Shoko is a very good student.

She is very young.

The resume given to Luo Zhen stated that he was 15 years old, the same age as the Fangze sisters.

That means she's also going to be a high school student this year. ...She can barely be called a junior high school student at the moment!

It is obviously a very common thing for high school students to work part-time.

But if it is a junior high school student working, it always gives people a very immoral impression. The language is really amazing.

"Let me teach you how to use the company's attendance system first. Do you know how to use a computer?"

"...Yeah, yeah. I've memorized the basic operating procedures."

A 15-year-old girl, aged above JC but below JK, clenched her fists nervously, her face a little tense.

Luo Zhen asked Toyokawa Shoko to sit at her workstation, taught her how to put on headphones and a microphone, and guided her on how to operate the computer.

The customer service desks are very small.

The long table is divided into small compartments by partitions, forming a noisy and lonely little world.

The people around me are obviously colleagues who do the same job, but we don’t communicate with each other, and we don’t even make eye contact. We are just strangers.

This means you have to fight alone, which gives you a sense of loneliness and pressure.

The girl's white and tender little hands operated the mouse, moving it according to Luo Zhen's instructions.

During this time, Luo Zhen had been observing her carefully.

Her hair is lighter in color and has a slight natural wave.

A thin braid is braided on each side of the long hair and fixed with a ribbon, without a trace of mess.

Just the hairstyle that requires careful combing makes her look very ladylike, and this girl doesn't look like the kind of fashionable girl who is particularly interested in makeup.

She wore no perfume and had light makeup on her face.

Judging from the fact that she used a little too much concealer, this girl is not the type who is used to dressing up on a daily basis, but rather she overdid it temporarily.

This may be because you are nervous about applying for a job for the first time, or you may want to prove yourself.

Judging from the fact that she asked to be a connection channel for foreign language clients right from the start, she must be either a returnee who is very confident in foreign languages, or she really has very good grades.

But Luo Zhen always felt that she was trying too hard.

Her shoulders are still stiff.

Although his sitting posture was upright and elegant, he was obviously exerting too much force, and the gravity field seemed very strong.

It was like the lead singer of a band performing on stage for the first time. Luo Zhen didn't know why he thought so.

This is also a bad habit of his. He can't help but analyze others when he meets them for the first time.

This was a bit disrespectful to others, so Luo Zhen immediately retracted his thoughts:

"Yes, click 'Attendance' in the system to start the timer, and the system will assign the incoming caller to you. In principle, you need to answer within three rings and not keep the customer waiting for too long."

"In theory, we have a time limit for each customer's call. Delaying too long will affect the processing of other customers, so of course the sooner the better. But letting customers complain is not worth the effort. I will slowly teach you the skills in this area through actual practice."

"Also, there's a brief adjustment period after each call. If you take too long, it will be considered a mistake, so be aware. If you need to go to the bathroom or get some water, click 'Break' in the attendance system. Don't forget to come back as soon as possible; overtime will also result in a salary deduction. Be careful not to leave your workstation without permission; leaving the workstation open is a serious violation. Do you remember to stay here?"

"Uh-huh! Yes!"

The tense girl nodded vigorously, her amber eyes fixed on the screen, not even bothering to look at Luo Zhen's expression.

To be honest, it is quite cute.

From Luo Zhen's perspective, the girl's fair and tender face looked like a Barbie doll, and the way she pursed her lips slightly made people want to poke her.

But the girl was too nervous, which made Luo Zhen feel like he had done something bad.

He sat down at the workstation next to Xiangzi, put on his headphones, and spoke in a gentle tone:

"Now I'll connect to your system and share my call with you. Listen in for a while and see how I handle clients. If you have any questions, feel free to ask me. Relax and don't be nervous. This is much easier than an interview at a prestigious high school. It's very simple."

"...Yes. Thank you, Luo Zhen-senpai."

Toyokawa Shoko blinked, hearing the soothing tone in his words.

She gave Luo Zhen a slightly grateful smile, which finally showed a bit of the romanticism that was in line with her age.

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Until the lunch break at noon, Luo Zhen spent most of his time demonstrating to Toyokawa Shoko how to receive guests.

Because foreign customers would be connected to him first, Luo Zhen and customers often communicated in foreign languages, which required Xiangzi to listen very carefully.

The longer she listened, the more admiringly she looked at Luo Zhen:

"Senior Luo Zhen, you're amazing...! Not only in English, but once you detect the client's nationality, you immediately switch to their native language to communicate? — That's truly professional! How many languages ​​are you fluent in? You're truly a genius!"

Falling stockings...?

Luo Zhen found it a little funny to hear the girl's unintentional talk.

"It's not that exaggerated. I just happen to know how to do it. It's just a technique to improve the other person's favorability. In actual work, proficiency in English is all that's required."

There are many foreigners in Tokyo.

People who call customer service to inquire basically speak Japanese or English, and knowing these two languages ​​is indeed enough.

In Luo Zhen's case, once he hears the other person's native language during the conversation, he will switch to that language at the appropriate time.

At this time, customers are usually a little surprised. Even if they originally wanted to complain, their mood will ease up and they will develop a good impression of Luo Zhen, a stranger who has met a kindred spirit in a foreign land.

So this wasn't something that Xiangzi needed to admire so much; it was just Luo Zhen's way of being tactful in order to get the job done as quickly as possible.

But even after listening to Luo Zhen's explanation, the girl's eyes only shone brighter:

"What professionalism! Dedicated to their work, always looking after business... Senior Luo Zhen's approach, while simultaneously satisfying clients' psychological needs and perfectly achieving work targets, is what a true adult should be! I've learned a lesson, and from now on, I will definitely follow Senior Luo Zhen's example and strive to improve my own work abilities!"

This is too exaggerated. This girl is really out of touch with etiquette.

Luo Zhen quickly stopped Toyokawa Shoko who wanted to bow to express her gratitude.

Otherwise, those colleagues who come over to visit out of curiosity will think that I am taking advantage of my position to deceive the juniors.

He carefully placed his arm around Xiangzi's shoulders, taking care not to touch any part of her, especially her snow-white skin that was exposed from her sleeves.

Luo Zhen quickly changed the subject:

"It's almost time for lunch, so let's go here first. Xiangzi, what would you like to eat? Just consider it a favor from a senior and let me treat you to lunch."

28. Don’t swallow the Swiss roll in one bite

"How can that be done!"

Toyokawa Shoko kept shaking her head, her hands clasped in front of her chest in excitement:

"Senior Luo Zhen taught me so diligently, so I should treat you to a meal! I know a tea restaurant with delicious black tea, why don't we go there...ah."

Xiangzi said halfway with excitement.

Then, as if he had been splashed with cold water, he suddenly stopped.

Her beautiful amber eyes hesitated, and she bit her lips in confusion:

"What should I do? I don't have any money with me... and the balance in my phone wallet is also... I'm sorry, senior, next time -"

"Got it, I'll teach you another trick."

Luo Zhen seemed to be completely unaware of Toyokawa Shoko's embarrassment and just stretched himself.

Under Xiangzi's confused gaze, Luo Zhen deliberately frowned and blinked:

"We're all workers, so we should eat like workers, taking advantage of the situation. This is the best combination I've accumulated from my long-term vegetarian diet, and I won't tell anyone else about it."

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After scaring Xiangzi, Luo Zhen didn't actually take her very far...and of course he wouldn't take her to a love hotel.

After all, Luo Zhen didn't have enough money to book a room and squander it. The last time he went to a hotel, it was the Fangze sisters who paid for the room.

He took Xiangzi directly to the convenience store downstairs.

From Xiangzi's reaction just now, Luo Zhen could tell that this girl probably had some unspeakable secrets.

Although her words and actions showed that she had good upbringing, she probably came from a wealthy family.

But her current situation was obviously tight, and she had no money with her.

Although he could generously treat the girl to a meal, it seemed like it would hurt her self-esteem.

So Luo Zhen chose to change his approach and overcome the embarrassment by satisfying her curiosity.

Luo Zhen went straight to the dim sum counter and bought two boxes of thick and large Swiss rolls.

In Xiangzi's bewildered eyes, he showed off proudly:

"This Swiss roll is really good. Not only is it filling and filling, but it's also economical and makes you feel full for a long time. When I was a tutor, I knew a girl who had great strength. She got it from eating Swiss rolls every day. For a while, when she was locked up at home by her classmates, she relied on Swiss rolls for three meals a day."

However, Luo Zhen immediately pointed out a shortcoming:

"The Swiss roll was delicious, but very greasy. The cheap cream was too sweet and hard to keep eating. And if you buy a drink with the package, it costs extra, which is not worth it."

"So, this is the time to take advantage of our shady company's rare employee benefits!"

Luo Zhen bent down pretentiously and extended his hand towards Xiangzi.

He is like a cynical prince who is about to abduct the well-behaved princess to do something bad.

Princess Xiangzi was a little scared and uneasy.

But after looking back and forth at the prince's smile and his outstretched hand, she was finally won over by her own curiosity.

Princess Xiangzi stretched out her hand and let the prince take control of her.

The prince smiled even more and took her hand and ran back to the company.

Everyone went out to eat during lunch break, and the customer service workroom was like a study room in a library, with only dirty and messy cubicles left.

Luo Zhen did not stop and took Xiangzi into the tea room.

Afterwards, Luo Zhen introduced her with inexplicable pride:

"What you're seeing now, Ms. Toyokawa, is our company's proud free-flowing black coffee! There's no sugar or milk. We workers don't understand why the boss installed a coffee machine here, and why he bought the cheapest beans."

"Old workers call this 'pot-washing water,' and it's generally hard to drink. If you have to buy milk and saccharin specifically for it, there's no point in giving it away for free."

Luo Zhen threw up the Swiss roll package in his hand, caught it as if it were a microphone, and handed it to Xiangzi:

"Excuse me, Ms. Toyokawa: We have awful black coffee and overly sweet, cloying cake. What do you get when you put them together?"

"But... they can be combined with each other to neutralize each other!"

Xiangzi clasped his hands together excitedly, and stepped on his tiptoes in his exquisite leather shoes.

“Just like when I have dessert, I also love to drink unsweetened Earl Grey tea! The aroma and sweetness complement each other and make it easier to drink!”

"——Correct answer!"

Luo Zhen deliberately put on a show with great momentum, and took out a lot of disposable trays and forks used in cake shops from the cupboard in the tea room.

He stole these from other places where he worked... No, he took them from there. Of course, he had the approval of the boss and foreman of each place.

With his well-developed business smile and friendly attitude, Luo Zhen is popular with both men and women. He can get along well with his superiors in every workplace, which naturally gives him many hidden benefits.

These are things that require teaching by example, and are worth it for a new worker like Toyokawa Shoko to learn slowly.

Luo Zhen helped her cut the Swiss roll into slices, arranged the dish with a disposable fork, and poured a cup of coffee.

The two of them sat down on the small stool in the tea room, as if they were entertaining themselves in a cramped rental house:

"Dear Ms. Toyokawa, please."

"I...I'm welcome!"

Xiangzi shyly adjusted his hair, took the tray from Luo Zhen and put it on his lap.

She held the cake fork with her fingers curled up in an orchid shape, and cut off a small piece of Swiss roll with an elegant posture that made Luo Zhen laugh, and put it into her mouth.

After chewing carefully for a few times, she took a small sip of the black coffee in the paper cup.