A transmigrated woman ruined my whole family; I was reborn, seized a spatial ability, and had a full
Chapter 83 Aunt 3 is a seasoned veteran.
As she spoke, Third Aunt leaned forward slightly, her eyes fixed on Su Li, her gaze full of guidance.
"For example, you can remember the preferences of regular customers. Every time they come, you can prepare their favorite dishes without them having to ask, or occasionally give them a side dish so that they feel special and valued by you."
"As for new customers, when they come for the first time, you have to find ways to make them remember the good things about your restaurant. In addition to the taste, you can also be more considerate in your service, such as proactively introducing the signature dishes and giving appropriate portion suggestions based on the number of people, so that they feel that eating at your restaurant is both affordable and comfortable."
As Su Li listened to her third aunt's words, her eyes widened, and she nodded repeatedly, a look of sudden understanding on her face:
"Third Aunt, how come I didn't think of that! Now that you mention it, I think I understand where the problem lies."
Third Aunt patted Su Li's hand and said earnestly:
"Doing business is all about being diligent and adaptable. You have a lot of drive and are willing to work hard. If you just pay a little more attention to things, this shop will definitely become more and more successful."
Third Aunt slowly stood up, put her hands behind her back, and strolled around the shop at a leisurely pace.
Her gaze was like that of an eagle, leaving no corner unchecked.
After a moment, she stopped and continued:
"You need to put more thought into the layout of this shop. Just now I saw some people come in and go straight to a fixed spot to sit down, but some people, when they found that the spot was taken, clearly had a hint of displeasure in their eyes."
"Don't easily change the seat of this regular customer. We need to give them a sense of belonging! Doing business is not just about making the food taste good, but also about understanding people's hearts. Only then can revenue skyrocket."
Su Li listened intently, secretly memorizing what her third aunt had said.
Following the direction her aunt pointed, she carefully examined the interior of the small shop.
Suddenly, she found that this shop, which she was usually so familiar with, now felt strange to her!
Yes, she had never observed these customers' habits so carefully before. She simply treated them with enthusiasm and politeness, thinking that was enough. Little did she know that her aunt was far more sophisticated than her.
Third Aunt stood up again, walked steadily to the shop entrance, looked at the workers coming and going by the dock, and nodded thoughtfully.
“Li’er, look, this dock is a mixed bag. We need to be more discerning when doing business. You said before that people in the village are envious of your soybean business, and as a result, they deliberately try to trip you up. They act like this in the village because of the Su family's influence, so they are even more unscrupulous towards you here at the dock, where you are an outsider.”
Upon hearing this, Su Li's expression gradually became serious.
In fact, she had already experienced all of what her aunt was talking about.
However, doing business involves competition and vying for customers, so conflict is inevitable.
Her gaze involuntarily drifted to several old shops nearby, and the shop assistants, noticing her looking at them, seemed to give her somewhat unfriendly looks.
Seeing Su Li's appearance, Third Aunt's expression also became somewhat solemn, and she sighed softly, saying:
“Although there are many customers at this dock, there are also quite a few shops. It’s easy for you women to get started now that you’re new here, but you’ll have to be careful to deal with the endless stream of troubles that will come your way.”
"However, people can always find a solution..."
Seeing Su Li's alarmed expression, Third Aunt stepped forward, patted her on the shoulder, and gave her a sly smile.
"Solving this problem isn't difficult. I see your noodle soup is also made with bones, right? Adding another pot won't be a big deal. Just prepare a free bucket of bone broth and put it at the door every day."
Those laborers who have no money for food and can only eat dry rations, their hands and feet frozen stiff in the dead of winter, would surely remember your kindness if they could have a bowl of hot bone broth to warm them up.
Third Aunt's gaze turned serious again, and she said earnestly:
"As you know, there are conflicts at the docks from time to time. We women are a bit tough, but if something really happens, we still need everyone's help. We do these small favors on ordinary days, but when it comes to a critical moment, how can they stand idly by?"
Even if they don't make a move, just standing next to you will deter the other party from acting rashly.
Take the time our general store on West Street in the prefectural city was robbed, for example. It was only because we regularly gave food and water to the homeless people in the neighborhood that they helped us recover our goods and save the store. Otherwise, who would care if you lost anything! Why would the government bother with such trivial matters?
Su Li took her aunt's words to heart, her gaze hardening, and she clenched her fist, saying:
"Third Aunt, you're right. I was too naive before. Starting tomorrow, I'll do as you say and make sure this shop's business thrives."
Third Aunt smiled and nodded:
"Good, girl, that's the right way to think. Doing business requires taking it one step at a time, slowly, and solving problems as they arise. As long as you put your heart into it, there's nothing you can't do..."
The next morning, while it was still dark, Aunt San and Su Li arrived at the shop to get busy.
Just as they got the fire going and were preparing the ingredients, a burly man hummed a tune as he walked in, plopped down on a stool with a swagger, and shouted at the top of his lungs:
"A bowl of beef noodles, hurry up, I need to catch my boat!"
Su Li quickly agreed, and nimbly cooked noodles, prepared ingredients, and poured soup in one go. With a smile on her face, she served it to the big man: "Brother, please enjoy. I added an extra spoonful of meat sauce for you today. Please try it."
But the big man had only taken one bite when he frowned, slammed the bowl of noodles down on the table, and shouted:
"What's wrong! This noodle has no flavor. Did they skimp on the salt?"
Su Li was startled and quickly took a bite. Sure enough, it had no saltiness at all!
But I clearly did it the way I always do.
Auntie quickly stepped forward, first apologizing to the big man repeatedly to stabilize the situation, and then made him another bowl of noodles.
After the burly man left, she turned and went into the kitchen.
After checking, they found that the salt in the salt jar had become damp and clumped together. When they were making the seasonings yesterday, they hadn't broken up the salt and stirred it properly, which was why the bowl of noodles was bland and tasteless.
Su Li felt both embarrassed and annoyed, and also a little guilty.
Auntie patted her shoulder and comforted her with a smile:
"Girl, that's the problem. Details determine success or failure. Seasonings may seem like a small matter, but they can ruin the whole thing. You can't be careless in kitchen management. There's a lot to learn in this business world; even the smallest things can affect success or failure!"
Su Li was highly perceptive, and after being prompted by her third aunt, she immediately put these suggestions into practice.
She first gathered everyone together and reorganized the shop. She specially labeled the seats where regular customers often sat, noting the preferences of each regular customer. In a prominent place where new customers entered, she carefully placed promotional wooden signs for the new dishes.
At noon that day, dockworkers flocked in as usual.
Su Li took a deep breath, mustered her spirits, and went to meet them.
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