Traveling through time and space.

Chapter 204: Innovation in Precision Nutrition Services from Biotech Companies

After successfully organizing an immersive art exhibition and breaking new ground for his cultural company, Mu Yang turned his attention to business innovation at his biotech company. He understood that with people's growing pursuit of healthy living, personalized nutrition services would become a key breakthrough in improving public health. Driven by a sense of mission and responsibility to drive transformation in the health industry, Mu Yang was determined to lead his biotech company in developing personalized nutrition services.

Mu Yang stepped into the biotechnology company's nutritional analysis laboratory. The air was filled with the faint scent of chemical reagents. Various precision instruments were neatly arranged, with flashing indicator lights and pulsing data screens demonstrating the power of technology. Lab technicians in white lab coats were intently operating their instruments. Some were carefully extracting samples, while others were closely monitoring the data changes. Their eyes revealed their rigor and focus on the testing work.

"Hello everyone, today let's take a look at the progress of the testing process, which is the foundation of our precision nutrition service. Accurate test data is the cornerstone of our high-quality service and is related to the health of every customer. Every piece of data may become a key factor in changing the health of our customers, so we must be meticulous." Mu Yang said to everyone with a smile, his eyes full of expectations. His gaze lingered on each technician, conveying encouragement and trust.

Laboratory Supervisor Xiao Li raised his head, adjusted his glasses, and responded earnestly, "Mr. Mu, our genetic testing technology is now quite mature and can accurately analyze a client's genetic polymorphisms, thereby determining their ability to absorb and metabolize various nutrients. However, when it comes to intestinal flora testing, sample collection and data analysis still present some challenges. For example, some clients don't follow standard procedures when collecting samples, and some don't strictly follow the specified time for sample collection. This can cause changes in the bacterial flora in the sample, affecting the accuracy of the test results. Furthermore, data analysis requires a significant amount of time and computing resources. Our existing servers have limited computing speed, so processing each batch of data takes a long time, which also increases costs."

Mu Yang frowned slightly, thought for a moment, and then said, "Xiao Li, regarding the sample collection issue, we need to strengthen our guidance to customers and provide detailed operating instructions and video tutorials. The videos should clearly show the key points and areas where errors are easy to make in each step. We can even arrange for dedicated personnel to provide guidance over the phone to confirm again whether customers understand the operating procedures before collecting samples. As for data analysis, we can cooperate with professional data analysis companies and utilize their computing resources and algorithm advantages to improve analysis efficiency and reduce costs. At the same time, we must strictly control the quality of each testing link, establish a quality control system, and conduct random inspections and re-inspections on each batch of test samples to ensure the accuracy and reliability of the data."

Leaving the lab, Mu Yang arrived at the personalized nutrition consultation room. The room was warm and cozy, with soft lighting and comfortable sofas creating a relaxing atmosphere. Nutrition posters hung on the walls, and various nutrition books lined the shelves. The team of nutritionists gathered around to discuss the client's nutrition plan.

"Dear nutritionists, our work is vital. We need to tailor precise nutrition plans for each client based on their test results, combined with their living habits, dietary preferences, and health goals. This requires not only professional knowledge, but also care for the client. We want every client to feel that we are sincerely helping them improve their health." Mu Yang said earnestly, his voice full of appeal, making every nutritionist feel a great sense of responsibility.

Senior nutritionist Sister Wang nodded and said, "Mr. Mu, we've always adhered to this philosophy. However, in practice, we've found that the R&D and operating costs of precision nutrition services are significantly conflicting with clients' ability to pay and market pricing. We've invested a significant amount of manpower and material resources in testing and program development, from procuring advanced testing equipment to training professional nutritionists, and the costs remain high. However, some clients find the prices too high and unacceptable. We've conducted market research and found that some clients are highly price-sensitive and will forgo our services if the price even slightly exceeds their expectations."

Mu Yang's expression was serious as he said, "This is indeed a difficult problem. We need to optimize the cost structure while ensuring service quality. On the one hand, by negotiating with suppliers to reduce the procurement costs of testing reagents and equipment, we can form a purchasing alliance with other biotech companies to increase bargaining power. On the other hand, we need to improve service efficiency and rationalize work processes. For example, we can optimize the scheduling system for nutritionists to avoid idle staff or excessive busyness. At the same time, we must fully explain the value of our services to our customers, create a detailed service value manual, and use case presentations and data comparisons to help them understand the importance of precision nutrition to health."

At this point, another young nutritionist, Xiao Zhang, raised the question: "Within our nutritionist team, we're also facing competition for service resource allocation. Sometimes, clients schedule appointments together, and our service time and energy are limited, making it difficult to meet all their needs. Furthermore, some complex cases require more time and effort to research and develop plans, which impacts service for other clients."

After some thought, Mu Yang said, "We can establish a customer appointment and service allocation system to rationally sort and allocate services based on factors such as the customer's urgency and health status. Priority will be given to customers with urgent needs, such as those with serious chronic diseases who urgently need nutritional intervention; general customers will be queued in order of appointment time. At the same time, we can strengthen team collaboration, so that experienced nutritionists can guide novices and improve overall service capabilities. We can also regularly organize internal training and case sharing sessions so that everyone can learn from each other and make progress together."

To further enhance the professionalism and impact of precision nutrition services, Mu Yang visited the nutrition department of a partner medical institution. The spacious, bright office was filled with medical books and medical records. On the wall hung diagrams of human nutritional metabolism and case studies of patients recovering from illness.

"Director Zhang, our biotechnology company has always attached great importance to cooperation with your department. By sharing data and conducting case studies together, we can provide patients with more professional and effective nutritional interventions. This will not only help patients improve their health, but also enhance our reputation in the industry." Mu Yang said sincerely to Director Zhang of the Nutrition Department, his eyes full of sincerity for cooperation.

Director Zhang agreed: "Mr. Mu, we also approve of this cooperation model. However, in data sharing and collaborative research, we need to clarify the issues of interest distribution and intellectual property ownership. After all, both parties have invested a lot of resources and energy. For example, in a joint research project on nutritional intervention for obese patients, our department invested clinical resources and professional medical knowledge, and your company invested testing technology and data analysis capabilities. If the research results achieve a breakthrough, how to distribute the benefits and determine the ownership of intellectual property needs to be clarified in advance." The potential conflict in the distribution of interests and ownership of intellectual property between different institutions in data sharing and collaborative research surfaced during the exchange.

Mu Yang quickly responded, "Director Zhang, you're right. We can sign a detailed cooperation agreement to clearly define the scope and method of data sharing, as well as the principles of profit distribution and intellectual property ownership. For example, for joint research results, we can distribute profits and share intellectual property rights according to the contribution ratio. When determining the contribution ratio, we can invite a third-party professional evaluation agency to assess the human, material, and technological inputs of both parties. This will not only protect the rights and interests of both parties, but also promote the smooth progress of cooperation. At the same time, we can also establish a regular communication mechanism to promptly resolve problems that arise during the cooperation process."

After a series of efforts and adjustments, the biotechnology company's precision nutrition service gradually got on track. One day, a customer named Uncle Li who suffered from diabetes came to the company.

"I heard that you can provide precise nutrition services here. My diabetes has not been well controlled. I hope you can help me. This disease has been tormenting me a lot. I am usually very careful about what I eat, but my blood sugar still fluctuates." Uncle Li said expectantly, his eyes revealing a desire for health and a yearning for a new life.

Laboratory technicians conducted a comprehensive examination for Uncle Li, meticulously examining everything from genetic testing to blood analysis and intestinal flora testing. Based on the test results and incorporating Uncle Li's lifestyle and dietary preferences, a team of nutritionists developed a detailed nutritional plan for him.

"Uncle Li, you need to strictly control your carbohydrate intake in your diet and eat more foods rich in dietary fiber, such as vegetables and whole grains. At the same time, we recommend that you appropriately supplement some high-quality protein between meals. Eggs, milk, and fish are all good choices. And according to the results of your intestinal flora test, you are suitable for eating foods containing specific probiotics, which can help improve the intestinal microecology and also help with blood sugar control." Nutritionist Sister Wang explained patiently. As she spoke, she wrote down the key points on a piece of paper and handed it to Uncle Li.

Uncle Li listened attentively, nodding occasionally. However, due to the conflict between the biotech precision testing culture's emphasis on data accuracy and the traditional nutrition service culture's emphasis on empirical judgment, Uncle Li expressed doubts about some of the recommendations based on test data.

"Girl, I've heard people say that people with diabetes can't eat fruit, but you asked me to eat some low-sugar fruits. Is that okay? The patients around me don't dare to eat fruit for fear of rising blood sugar." Uncle Li asked, his eyes full of worry and confusion.

Sister Wang smiled and explained, "Uncle Li, through your genetic testing and metabolic analysis, we've discovered that your body has a good ability to absorb and metabolize the nutrients in low-sugar fruits. As long as you control the amount, eating some low-sugar fruits appropriately will not only not raise your blood sugar, but will also replenish your vitamins and minerals. This is the advantage of precision nutrition, a plan tailored to your individual physical condition. We will also conduct regular checkups with you and adjust your nutrition plan based on changes in your physical indicators. Just follow our advice and you'll definitely see results."

After a period of dietary adjustments, Uncle Li's blood sugar was effectively controlled and his physical condition improved significantly. His spirits improved a lot, and he was able to go to the park for walks and play chess with his friends.

"Thank you so much! Your precise nutrition service has really improved my quality of life. I now feel like I can enjoy life again." Uncle Li said gratefully, with a happy smile on his face.

Mu Yang is extremely pleased to see his customers' health improve. He knows that biotech companies still have a long way to go in innovating precision nutrition services, but he is confident that biotech will lead the upgrade of health services.

"We must continue to optimize precision nutrition services to bring health and happiness to more customers. This is our mission and our responsibility. Every time we help customers improve their health, it is our driving force for progress. In the future, we will continue to increase investment in research and development, improve service quality, and allow precision nutrition services to benefit more people." Mu Yang said firmly at an internal company meeting. His words were like a burning flame, igniting the enthusiasm and fighting spirit of every employee.

In the days to come, Mu Yang will continue to lead the biotechnology company to continuously explore and innovate in the field of precision nutrition services and contribute more to the development of the health industry.