In the era of fetal wear, she became the first socialite in Hong Kong

Chapter 333 Meeting with Carter, President of North America

The meeting place was naturally at the Yuanxi Hotel North America branch.

The motorcade drove straight to the front of the commercial building, and Carter, the president of the North American region, personally greeted them at the door.

"Ms. Fu, it's nice to meet you in New York."

Fu Ziyan smiled gently: "Carter, long time no see, you look better than last year."

Beneath the smiling business greetings lies an attitude test between the company's top executives and their newly appointed successor, which is well known to both parties.

In the small reception room, the two sat opposite each other. Zhang Xiafei put the documents on the table and quietly left with the secretary who brought two cups of coffee.

"I guessed early on that Ms. Fu was planning to tour stores, but I didn't expect the first stop would be in North America. What do you think after seeing it, Ms. Fu?"

"The hotel management model has become increasingly mature... but some stores still have some minor problems. I asked my secretary to list these issues for each store." Fu Ziyan handed a light green folder to Carter. "You know, it's difficult for the service industry to achieve perfection. It's easy to understand that there are problems, but I think there is no hotel manager who doesn't want to manage a perfect hotel."

"Selene, it's so kind of you to understand me," Carter took the documents and looked through them one by one. "I will urge them to rectify these problems as soon as possible. In addition to the stores Selene inspected, I will also supervise and inspect other stores to see if there are any problems."

"Yes, Carter, I've also considered the problems of other stores, but in fact, each store may have different problems. Based on this, I plan to form an undercover team to conduct inspections. What do you think?"

Carter understood.

The undercover team inspected the service quality of each hotel. This was probably the first institutional measure taken by Selene after taking over.

"That's a great idea indeed. With this team regularly inspecting each hotel, the service quality and guest satisfaction of our Yuanxi Hotel will be significantly improved, helping to establish and maintain our hotel's reputation. Selene is truly clever. I've never thought of this approach in all my years of work."

Fu Ziyan wasn't flattered by Carter's compliments, so she smiled and returned the compliment. "It's not hard to imagine that Carter's energy is probably focused on operations. The North American market is a key pillar of the company's global expansion, and over the past few years, under your leadership, the North American team has achieved a 45% revenue growth, which is truly impressive."

Carter laughed heartily. "It's really a cause for celebration that the hotel's turnover has been growing year after year. I also hope to achieve even greater success in the future."

"Of course, everything depends on the data." Fu Ziyan said with a double entendre.

Carter raised an eyebrow and said without hesitation: "Does this also include promotions?"

"Of course, my team is made up of capable people." Fu Ziyan said jokingly, "After all, having me as a relative in the company is enough."

Carter nodded and smiled: "I think I am full of expectations for my future career plans."

"Oh?" Fu Ziyan sipped her coffee cup and looked directly at Carter. "I wonder what Carter thinks about the future development of the hotel's North American branch?"

"I think we should divide the brands into categories, such as high-end luxury hotels, business hotels, economy hotels... In addition, we need more stores. You know, as an international hotel chain, we still don't have enough branches." Carter spoke eloquently and meaningfully, and it was obvious that he had already envisioned the future development of the North American region in his mind.

“Perhaps, have you considered partnering with an airline?”

Carter's eyes widened and he shook his head. "Oh, Selene, I know you met with British Airways' Rossant every year when you were in charge of Western Europe, but American airlines are different from British ones. When it comes to cooperation between the aviation and hotel industries, American airlines adopt a holding model rather than a joint venture model."

"No, Carter. As far as I know, after the deregulation of American airlines in the country, Pan Am, which has long relied on government protection to hold a monopoly, has seen a sharp drop in revenue and is already in a slight financial crisis." Fu Ziyan smiled. She heard about this from her friend Felix, who was introduced by Cassius, when she took the time to accept Cassius' invitation and attend a party during her store inspection in San Francisco not long ago.

It is said to be mentioned, but it is by no means casual.

Felix intended to seize the opportunity to buy shares and take control of Pan American World Airways. In his plan, divesting non-core assets to recover capital was a very important part of saving Pan American World Airways. InterContinental Hotels Group, which owns 110 high-end hotels around the world, was a large non-core asset.

Although Fu Ziyan's expression did not change at the party, she had already started thinking about acquiring InterContinental.

Although InterContinental was still relatively small at the time, its valuation wasn't too high given Pan Am's financial pressures. Most importantly, as an early pioneer in luxury hospitality, InterContinental possessed a high-end reputation and synergies with the airline industry, including Pan Am's passenger network. This airline connection allowed InterContinental to leverage this opportunity for low-risk expansion during this period.

The advantages are obvious, but the disadvantages are equally obvious.

Carter immediately realized what was happening and bluntly interrupted Fu Ziyan's wild thoughts: "Selene, are you thinking about acquiring InterContinental? Oh my goodness, Selene, you have to think carefully. InterContinental's profitability is weak, and an acquisition would require taking on a high amount of debt. Moreover, judging by the US domestic economy over the past two years, a hotel brand like InterContinental, which relies on the high-end market, is very vulnerable."

Carter was right, and there was more to it than that. Fu Ziyan, who knew something about future events, knew that the second oil crisis would occur at the end of this year or the beginning of next year.

But the stronger the wind and waves, the bigger the fish.

She certainly knew that acquiring InterContinental was risky, but as long as the resources could be fully integrated, it would be extremely beneficial for Yuanxi Hotel's global expansion, especially its development in North America.

Fu Ziyan sighed secretly. If she had taken over for three or four years and had completely consolidated her ability and status in the minds of the top management, she would have been able to overcome all objections to this acquisition.

But she had only just started working there, not even two months. Even if her father's support and status as the only daughter of a woman helped get the acquisition approved by the board, the already unstable morale of the senior management staff would continue to weaken, which would be detrimental to the company's development.

So, don't be impatient.

Although speed is important in business, under limited conditions, it is better to take things slow.

It would be better to propose a takeover bid in the second half of next year or early next year after, once she has firmly secured her position as executive director and the second oil crisis hits, which can further drive down prices.

"Selene, I understand you're eager to make big plans now that you've just taken over the hotel. That's perfectly normal. You know, my resume mentions that many years ago, I was the general manager of a hotel in Detroit. When I first became general manager of that hotel, I tried to devote all my abilities and talents to its management and operations. But in reality, that experience taught me that many things can't be rushed. At least I have to wait until I have full control of the entire hotel before I can make any changes to service management."

Carter was still trying to persuade the young successor in front of him. He admitted that Selene was capable and talented, but he was indeed not optimistic about the acquisition of InterContinental.

That would make a mess!

Young people can make mistakes, and Selene's father will definitely accept his daughter's mistakes.

But he can't!

Because in the end, he, the president of the North American region, will be the one to clean up the mess. He also wants to be promoted to vice president of Yuanxi Hotel headquarters and oversee global hotel affairs.

Even if Selene's acquisition is successful, with InterContinental Hotels, the North American region's revenue will definitely be dragged down in the first few years, which is not good news for him.

Fu Ziyan smiled slightly. She could see through Carter's little thoughts to some extent.

But she really didn't want to miss this good opportunity to promote the development of the hotel just for the sake of stability.

It is not difficult to persuade Carter, but the focus of the problem does not lie solely with Carter.

Fu Ziyan calmly stared at Carter for a moment. Her main purpose today was to reassure Carter. She didn't want to dwell on this matter any further for now, so she took the initiative to lead the conversation to the next topic: "Regarding the location of the new store..."

Carter breathed a sigh of relief.

Regardless of whether this young lady has given up the idea, it is better not to mention it for the time being.

“I think in choosing a location for the new store, we can…”

"..."

The meeting lasted more than an hour and a half, and generally speaking, the conversation was very pleasant.

After the conversation, Fu Ziyan declined Carter's dinner invitation and got in the car directly back to her Long Island villa.

She wanted to go home early to eat so that she could talk to her father around seven or eight in the evening.

After being away for more than half a month, "Daddy's Girl" misses her daddy~

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