The President's Tender Trap

Chapter 6 Unexpected Events

A few minutes later, all the project team members gathered in the conference room. Su Wan stood in front and began to report the situation, trying to keep everyone calm. "Our product has been well received in the market, but due to this quality issue, customer feedback has been very intense. We need to take immediate action."

"We should first apologize to the customer and explain that we are resolving the problem," a colleague suggested.

"Yes, make sure customers know that we value their feedback." Su Wan nodded with a firm look in her eyes.

"I think we need to set up a team as soon as possible to handle customer complaints," Lu Ming added, his tone hinting at urgency. "At the same time, we need to find the root cause of the problem and resolve it as soon as possible."

"I can be responsible for contacting customers and handling their complaints." Su Wan stepped forward without hesitation. "We need to make our customers feel our sincerity."

"You are responsible for this area, and others are responsible for following up on quality issues. Be sure to find a solution as soon as possible!" Lu Ming quickly assigned tasks, and everyone nodded, looking a little nervous.

"I mean, other people are responsible for following up on quality issues and must find a solution as soon as possible!" Lu Ming emphasized again. Although he was stern, he secretly admired Su Wan's decisiveness in his heart.

After the meeting, Su Wan immediately took the team into action. She and her colleagues developed a client communication plan, prepared an apology letter, and a compensation plan, appearing busy and organized.

"This is what we must do. We can't let our customers down!" She said as she quickly tapped the keyboard, seemingly unaffected by the pressure of the sudden incident.

Lu Ming observed from the side and secretly admired in his heart: "This girl is really capable!" Although he still maintained a cold face, he had a new understanding of Su Wan's abilities in his heart.

Over time, Su Wan and her team's efforts gradually paid off. Customer refund requests were properly handled, and many customers expressed satisfaction with the company's responsiveness. Seeing all this, Lu Ming couldn't help but feel relieved.

"It seems that this incident was handled properly, and customers may continue to support us." He said to Amelia Su, with the corners of his mouth slightly raised, as if trying to show a smile.

"Yes, our efforts have not been in vain!" Su Wan responded, secretly proud of herself. "This time, not only did we solve the problem, but we also improved the company's reputation."

"You did a great job, Su Wan." Lu Ming finally let go of his usual indifference, with a hint of appreciation in his eyes.

Su Wan was stunned for a moment, thinking: "It's surprising that this person would praise me!" She tried to keep herself calm, but she was secretly happy in her heart.

"Thank you, Mr. Lu, for your recognition. I will continue to work hard!" Su Wan smiled slightly and thought to herself, "It seems that my relationship with him is gradually improving."

At this moment, the atmosphere in the office suddenly became much more relaxed, and everyone began to talk about how the incident had been handled. Su Wan and Lu Ming also joined in, and the atmosphere became cheerful.

"I thought you would lose your composure in this situation." Lu Ming teased, a hint of amusement in his eyes.

"Don't underestimate me, I have the ability to deal with emergencies!" Su Wan showed no weakness and was secretly proud of herself.

"It seems that I have to re-examine your abilities." Lu Ming smiled slightly, seeming surprised by Su Wan's performance.

"Of course, I'm not that easily defeated!" Su Wan looked stubborn, but secretly felt satisfied in her heart.

"It seems that unexpected events can also become opportunities for us to grow." Lu Ming thought to himself. Although he still maintained a cold image, he began to have more admiration and appreciation for Su Wan in his heart.

As time went by, Su Wan and Lu Ming's tacit understanding continued to deepen. Although the two would occasionally argue over the details of their work, they were always able to work together to solve problems at critical moments.

"The partner who seems to be the most unreliable is often the most reliable at critical moments." Su Wan sighed in her heart. Although she had prejudices against Lu Ming at the beginning, she now realized how important cooperation between each other is.

After this incident, Su Wan's self-confidence was greatly enhanced, and Lu Ming's view of her also changed. He began to appreciate her abilities and trust her more in her work.

"We can cooperate more tacitly in the future." Lu Ming said to Su Wan, with a glimmer of expectation in his eyes.

"Of course, I will continue to work hard!" Su Wan smiled slightly, her heart full of expectations. Every day in the future is full of infinite possibilities.

Since that incident, Su Wan and Lu Ming's relationship should have improved, but unexpectedly, they started a long "cold war". The office was filled with an awkward atmosphere, as if an invisible war was going on, and neither of them was willing to give in first.

Whenever Su Wan walked into the office, she would find Lu Ming sitting at his desk with an expressionless face, as if he were an immovable iceberg. She struggled with herself: "Should I initiate a peace negotiation with him? But I don't want to show weakness." So, she decided to adopt a strategy of "ignoring" him, trying to appear nonchalant.

However, as time went on, Su Wan found this cold war increasingly suffocating. In every meeting, Lu Ming always treated her with a cold tone, and Su Wan was always filled with grievances, but she didn't dare to refute him. The atmosphere in the office was as awkward as an air conditioner in the summer: it wanted to be warm, but it was cold instead.

"I really don't know what to do," Su Wan thought to herself, tapping her fingers on the table, trying to distract herself. However, Lu Ming's cold face kept appearing in her mind, and she felt even more indignant.

"Su Wan, what's wrong with you? You look like you're in a bad mood." Colleague Xiao Zhang came over and asked with concern.

"It's okay, maybe I'm a little stressed out at work." Su Wan forced a smile, but in her heart she was thinking, "You have no idea I'm in a cold war with aliens!"

"But your relationship with Mr. Lu seems a little tense." Xiao Zhang continued to ask, with a gossipy look in his eyes.

"I don't want to have anything to do with him!" Su Wan secretly groaned in her heart, but she didn't want to make her colleagues worry, so she could only smile slightly.

"Why don't you take the initiative to talk to him? After all, you are partners, and a cold war is not a solution." Xiao Zhang suggested.

"I don't want to show weakness!" Su Wan felt unwilling and gritted her teeth to stick to her position. "He doesn't care about me, so why should I bow down to him?"

A few days passed, and the atmosphere in the office remained dull. Whenever Su Wan and Lu Ming were together, it seemed as if there was an invisible barrier separating them. Su Wan couldn't help but think, "This guy is really an alien. Why can't he understand my feelings?"

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