Rebirth 2004: I can make money by writing.
Chapter 96 Parents Attend Company Meeting for the First Time
Ten minutes later, Hao Qiang drove his parents to Zhengjia Plaza.
Hao Qiang's parents looked at the magnificent shopping mall in front of them, the exquisite decorations, the shiny floors, the bright lights, and the neatly displayed merchandise, their eyes full of curiosity.
Looking at the bustling crowd in the shopping mall and feeling the modern atmosphere in the air, I can't help but feel an indescribable emotion in my heart.
"Son, it shouldn't be cheap to spend money here, right?" Liu Fengqing asked.
"For ordinary working people, it's quite expensive. Any piece of clothing costs hundreds of yuan. Some coats from big brands can cost thousands of yuan."
"Tsk tsk, that's too expensive." Hao Qiang's parents couldn't help but be surprised when they heard it.
"The shop space is not cheap either. The price per square meter for a shop space on the first floor is nearly 100,000 yuan." Hao Qiang said with a wry smile. Such a unit price made him feel discouraged and he couldn't afford it.
"It's a sky-high price. Ordinary people can't afford it. If you have a shop like this, the rent alone will make a lot of money in a year," Liu Fengqing sighed.
The family of three walked and talked, took the elevator to the sixth floor, and arrived at shop No. 8.
At this time, the shop logo of Renjian Yanhuo has been completed, and the staff in the store are busy with the final finishing work of the decoration.
When the person in charge of the renovation project saw Hao Qiang coming to inspect again, he greeted him warmly: "Hello, Boss Hao."
"Hello, Mr. Chen. How is the renovation going these days?" Hao Qiang asked with a smile.
"Everything is going smoothly. We are strictly following the project schedule to ensure it is completed on time and will not affect your opening plans. We all know that any delay will mean a significant loss for you." Manager Chen, who is in his thirties, answered respectfully and professionally.
This young man in front of me is really amazing. He can easily invest millions and his family is very wealthy.
He originally thought that the middle-aged couple next to Hao Qiang were just his employees, but when they called Hao Qiang "son" and seemed to know nothing about the details of the store and investment, Manager Chen couldn't help but feel shocked.
It turns out that Hao Qiang invested based on his own abilities rather than relying on his parents.
Manager Chen couldn't help but feel respect and curiosity, and couldn't help but wonder how Hao Qiang accumulated such wealth.
After a brief greeting, Manager Chen went about his business.
Hao Qiang took his parents into the shop and carefully observed every corner to confirm whether there were any defects in the construction quality.
"Son, this store looks very spacious. How big is its total area?" Hao Jianjun asked curiously.
"Probably 650 square meters," Hao Qiang replied.
"It's really an acre of land. How much rent does it cost per year?"
"The sixth floor is cheaper. The annual rent for our store is 74.1 yuan."
"This is still quite cheap. It's nearly one million yuan. Most businessmen probably can't afford it at all." Hao Jianjun sighed.
"Well, the companies that can rent large shops in such large shopping malls are usually powerful brand companies." Hao Qiang nodded.
As Hao Qiang's parents listened to their son introduce the flagship store, they couldn't help but feel an indescribable sense of pride in their son.
Of course, with such a huge investment in a flagship store, some concerns are inevitable.
After inspecting the flagship store, Hao Qiang took his parents around the mall, wanting to buy two sets of clothes for them.
But they are unwilling to buy clothes in this mall because they think it is too expensive and not worth it. They also have no requirements for the brand of clothes, as long as the quality is acceptable.
Hao Qiang couldn't persuade his parents, so after thinking it over, he decided not to force them to buy it. He himself didn't have very high requirements for clothes, as long as they were decent and comfortable, that was enough.
In the end, I didn't buy any clothes, but I bought my mother a new mobile phone worth more than 2,000 yuan and a Philips shaver for my father.
In addition, Hao Qiang also purchased a SLR camera.
Most mobile phone camera technologies these days are 30 pixels, but the picture clarity still cannot meet his needs.
Of course, there are already megapixel mobile phones on the market. In March 2004, the world's first megapixel 3G smartphone, the GX30, was launched.
But what if it’s a million? He feels that the photos taken by mobile phones with millions of pixels in the future will be just average.
Hao Qiang still uses his old Nokia thousand-yuan mobile phone. He is used to the Xiaomi series of smartphones. He doesn’t have high requirements for mobile phones now, as long as it can meet the communication needs.
After shopping, Hao Qiang and his parents were tired, so he drove his parents for a stroll around Sun Yat-sen University to familiarize them with the surrounding environment.
At around four o'clock in the afternoon, the family of three returned to their rented house.
The next day, December 31, Hao Qiang attended classes as usual.
He took a few classes off yesterday, so he has to attend classes seriously today.
Hao Qiang did not tell his parents how to make the hot pot base for the time being, and let them rest for two or three days first.
Hao Qiang's parents had nothing to do in their rented house, so they went to the store to see if they could help in any way.
However, his son Hao Qiang had already clearly told them that they did not need to do it themselves, but only needed to have a general understanding of the store's operating procedures.
Moreover, you cannot enter and leave the kitchen at will. If you want to enter, you must strictly follow the company regulations and wear a hat to ensure food safety and hygiene. Even the boss has to abide by the rules.
If customers see non-staff members entering the kitchen at will, it will not only affect their dining experience but may also damage the reputation of the store.
They saw that the kitchen was very busy and did not go in casually, perhaps because they did not quite understand their son's deeper intentions.
There must be a reason why my son has made his hot pot restaurant so popular.
At 2:30 in the afternoon, the fireworks in the world closed.
Hao Qiang happened to have no classes, so he came to the store to attend the regular biweekly meetings, which were held once in the middle and at the end of the month.
There are also weekly meetings and morning meetings, but they are all under the charge of the store manager.
Hao Jianjun and his wife were a little curious, so they sat down to listen and see how their son spoke as a leader.
Hao Qiang stood at the front of the queue and spoke forcefully, "It's been two and a half months since we opened on October 16th. The fact that business is so prosperous today is thanks to the joint efforts of all our employees. Thank you all."
When Hao Qiang said this, all the shop assistants applauded enthusiastically. Seeing this, Hao Qiang's parents also applauded.
“The flagship store will open on January 16th. Several veteran employees will be coming to the new store to assist. When the new employees arrive, they must do a good job of handing over the work. Veteran employees should not use their seniority to bully the new employees, but should carefully guide the new employees in their work.
Remember, you are a team, and your performance evaluation is conducted together. If you prosper together, you will prosper together, and if you suffer together, you will suffer together."
Hao Qiang picked up the water cup, took a sip of tea, moistened his throat, and then continued, "We must always maintain a humble attitude and continuously improve.
It is precisely because our store is doing so well that some of our peers have followed suit, and competition will become increasingly fierce.
I always remind everyone that the things in our store are expensive, but we have to let customers know why they are expensive so that they are willing to spend money, rather than having a meal and then not coming back next time.
I often emphasize service quality and strive to provide the best service, and this is not just something I say casually.
As long as the customer says there are hairs or flies in the pot, you don't need to argue with the customer and affect the customer's dining mood.
In this regard, I grant authority to all employees, including part-time workers, to directly change the base of the pot for customers without any reason.
Of course, it is also possible that the customer did it on purpose, but don't argue on the spot, just replace it for free first.
We have cameras installed in our store, and we can investigate afterwards.
If someone eats a free meal, we should just suffer in silence.
But if it happens more often, accumulate enough evidence first, and then let me handle it.
Fortunately, there have been no incidents of free dining or deliberate slander so far..."
Hao Qiang then explained the relevant matters regarding service quality, and summarized the problems that occurred in the past half month. He clarified the time points and standards for improvement, and insisted on seeing actual improvements.
After he finished speaking, he encouraged the store employees to actively put forward suggestions and rewarded them for reasonable opinions.
The meeting lasted about forty minutes, and Hao Qiang felt that there was nothing more to do, so he quickly ended the meeting.
He has requirements for meeting length: biweekly meetings are not allowed to exceed one hour, and weekly meetings are not allowed to exceed 30 minutes.
Meetings are not about discussing specific problems and solutions, but about deciding solutions.
Some problems cannot be solved even after hours of discussion, which is a pure waste of time. It is best for relevant personnel to communicate privately and not waste the time of other unrelated employees.
Tomorrow is New Year's Day. Every customer who visits the store will receive a carefully prepared small gift as a thank you for their support.
Similarly, each employee also received a New Year's Day gift, with each gift worth about several dozen yuan.
Hao Qiang's parents listened carefully to the entire meeting and were surprised to find that meetings were so particular.
Even a hot pot restaurant has a series of detailed management systems and salary systems.
They couldn't help but sigh that it turned out that running a shop for their son was much more complicated than they had imagined.
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