Rebirth of the Legend of the Female Chef
Chapter 44: Crisis and Opportunity
After a series of cooperation and competition, Su Yao's culinary career seems to have entered a stable development track, but an unexpected crisis has quietly arrived.
When news of a common ingredient, a key ingredient in many of Su Yao Restaurant's signature dishes, posing a serious food safety risk, quickly spread across social media, customer concerns about the restaurant's food safety arose, and customer traffic plummeted.
"Su Yao, what should we do? Should we change the menu temporarily?" the head chef asked anxiously.
After thinking calmly, Su Yao said, "Don't panic. We will immediately conduct strict testing on all ingredients to ensure that there are no problems with what we use. At the same time, prepare a detailed statement to explain our food safety measures to the public."
However, testing takes time, and during this period, negative public opinion continued to ferment, and some competitors even took the opportunity to add insult to injury and spread more rumors that were unfavorable to the restaurant.
"Su Yao, there are now comments unfavorable to us everywhere on the Internet, and many old customers have said that they no longer trust us." The marketing manager said worriedly.
Su Yao knew that she had to take the initiative at this moment. She decided to appear in person and use live broadcast to show the public the restaurant's kitchen environment, food procurement channels and testing process to increase transparency and credibility.
However, the preparation for the live broadcast is full of challenges, including the debugging of technical equipment and the arrangement of on-site links, and every detail must be correct.
"Su Yao, the technical problems of the live broadcast have not been completely solved, which may affect the effect." said the staff in charge of the live broadcast.
Su Yao answered firmly: "No matter what, we have to carry out the live broadcast on time. This is our key opportunity to restore our reputation."
Finally, the live broadcast began. Su Yao sincerely explained the whole story to the audience and demonstrated the efforts made by the restaurant to ensure food safety. However, there were still some minor episodes during the live broadcast, such as network lag and blurred images, which made the audience experience less than perfect.
Although the restaurant's reputation has improved since the live broadcast, customer traffic has not yet returned to its previous level.
"Su Yao, although live streaming has a certain effect, it is not enough. We have to think of other ways." said the assistant.
Just when Su Yao was at a loss, an old customer provided her with an important clue: there is an authoritative food safety testing agency that can conduct rapid and comprehensive testing on the restaurant's ingredients and issue a credible report.
Su Yao immediately contacted the agency, and after expedited testing, the results showed that the ingredients used in the restaurant fully met safety standards.
"Great! We finally have strong evidence!" Su Yao said excitedly.
She quickly published the test report on the restaurant's official website and social media, and invited media coverage. This move eventually dispelled public concerns, and the restaurant's customer flow began to slowly recover.
But at this moment, new problems emerged. Due to the previous sharp drop in customer traffic, the restaurant's capital chain was strained, suppliers were demanding early payment, and employee wages were also under pressure.
"Su Yao, the funding problem is imminent. If it is not resolved as soon as possible, the restaurant may be in trouble." said the financial manager.
Su Yao decided to negotiate with suppliers to extend the payment period and apply for a loan from the bank to ease the financial pressure.
The negotiation process was extremely difficult, as the suppliers were tough and unwilling to compromise.
"Su Yao, these suppliers are too difficult to deal with. We may have to consider other solutions." The person in charge of the negotiations said helplessly.
Just when Su Yao felt desperate, a business partner she had worked with before reached out to her and was willing to provide her with financial support and help her coordinate with suppliers.
With the help of this partner, the restaurant finally overcame the financial crisis and got back on track.
After this crisis, Su Yao has placed greater emphasis on food safety management and risk management, and is grateful to those who helped her during these difficult times. She knows that there will be countless challenges ahead, but as long as she stays true to her original aspirations, she will surely be able to turn things around.
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