Hidden truth, intricate love

After successfully handling the quality crisis of a large home building materials company, Su Wanqing and Gu Beichen did not relax at all. They knew that although the crisis was temporarily under control, problems in the home furnishing consumer market continued to emerge, and their mission was far from complete.

Su Wanqing and Gu Beichen decided to conduct a comprehensive survey of the home furnishings market to gain a deeper understanding of current market challenges and consumer needs. They led a team of volunteers to visit various home furnishing malls, building materials markets, and consumer homes. During their research, they discovered that consumers are increasingly concerned about the environmental friendliness and safety of home furnishing products, yet the market lacks effective regulatory and certification mechanisms.

To address this issue, Su Wanqing and Gu Beichen actively collaborated with environmental protection authorities and quality inspection agencies to establish an environmental certification system for home furnishing products. They hoped to provide consumers with a reliable environmental certification mark, allowing them to easily identify environmentally friendly home furnishing products. After much effort, the environmental certification system for home furnishing products was finally established, providing consumers with additional assurance when purchasing home furnishing products.

At the same time, they have also strengthened publicity and education efforts in the home furnishings consumer market. They have held home furnishings consumer knowledge seminars and distributed promotional materials to educate consumers about home furnishings purchase precautions and how to protect their rights. They hope to raise consumers' awareness of self-protection and reduce risks when purchasing home furnishings products.

In their outreach and education efforts, Su Wanqing and Gu Beichen place particular emphasis on the elderly and vulnerable groups. Knowing that these groups are often more vulnerable and defenseless when faced with household consumption problems, they have organized a dedicated volunteer team to provide door-to-door services to these groups, helping them resolve their household consumption issues.

With the continued development of smart homes, Su Wanqing and Gu Beichen realized that protecting consumer rights would become a key issue in the future. They began to delve into the characteristics and issues of smart homes, communicating and collaborating with smart home companies and experts. They discovered that smart home products present risks in areas such as privacy protection and data security.

To protect consumers' rights in smart home consumption, Su Wanqing and Gu Beichen promoted the development of smart home consumer rights protection standards. They require smart home companies to fully consider consumers' privacy and data security needs during product design and sales. They also strengthened quality supervision of smart home products to ensure their quality and safety.

In promoting smart home consumer rights protection, Su Wanqing and Gu Beichen are actively collaborating with technology companies to explore ways to improve the efficiency and effectiveness of home consumer rights protection. They introduced blockchain technology and established a home consumption blockchain platform. Through this platform, consumers can access information on the production, sales, and after-sales service of home products, ensuring traceability and quality assurance.

As work on protecting home furnishing consumer rights deepened, Su Wanqing and Gu Beichen encountered new challenges and difficulties. Some unscrupulous businesses began adopting more covert tactics to evade regulation and infringe on consumer rights. Some sold counterfeit and shoddy products online, while others employed false advertising to mislead consumers.

Faced with these new challenges, Su Wanqing and Gu Beichen decided to strengthen their collaboration with internet regulators and e-commerce platforms. They urged e-commerce platforms to strengthen their review and oversight of merchants and crack down on the online sale of counterfeit and substandard products. They also stepped up publicity and education efforts regarding online home furnishing consumption, reminding consumers to carefully distinguish between genuine and counterfeit goods when shopping online to protect their rights.

In their fight against unscrupulous businesses, Su Wanqing and Gu Beichen encountered threats and resistance. Some unscrupulous businesses tried to disrupt their work through various means, even physically attacking them. However, Su Wanqing and Gu Beichen were undeterred by these threats and resistance. They firmly believed that their work was just and was to protect the rights of consumers.

In the face of difficulties and challenges, Su Wanqing and Gu Beichen remain steadfast in their convictions and high morale. They understand that protecting the rights and interests of home furnishing consumers is a long-term and arduous task, requiring continuous effort and innovation. They believe that with unwavering efforts, they will be able to create a safer, more comfortable, and more secure home furnishing environment for consumers.

In the days ahead, Su Wanqing and Gu Beichen will continue to lead the volunteer organization in forging ahead on the path of protecting the rights and interests of home furnishing consumers. They will continue to explore new working methods and approaches, strengthen cooperation with various parties, and jointly promote the healthy development of the home furnishing consumer market. They believe that through their efforts, the home furnishing consumer market will become more standardized and orderly, and consumers' rights and interests will be better protected.

They also hope that more people can join the ranks of protecting home consumption rights and interests and work together to create a better home consumption environment. They believe that as long as everyone works together, they will be able to achieve this goal.

Over time, Su Wanqing and Gu Beichen's work has gained increasing recognition and support. Their work has been widely reported in the media, becoming a role model for protecting consumer rights in the home furnishing industry. Many consumers have expressed their gratitude, saying their efforts have given them greater confidence when purchasing home furnishing products.

However, Su Wanqing and Gu Beichen are not complacent. They know that their work still has many shortcomings and areas for improvement. They will continue to work hard to continuously improve their work level and ability to provide consumers with better service.

In the days ahead, they will continue to monitor changes and developments in the home furnishings consumer market, identifying and addressing new issues in a timely manner. They will strengthen exchanges and cooperation with domestic and international organizations protecting home furnishings consumer rights, learning from advanced experiences and practices. They believe that through continuous learning and innovation, they can better protect consumer rights.

At the same time, they will actively participate in the development of the home furnishing industry, provide consulting and advice to home furnishing companies, and help them improve product quality and service levels. They hope that through their own efforts, they can promote the healthy development of the home furnishing industry and provide consumers with more and better home furnishing products and services.

Thanks to the efforts of Su Wanqing and Gu Beichen, the home furnishing market is becoming more and more orderly, and consumers' rights are being better protected. Their story is inspiring more people to join the fight for consumer rights and work together to create a better home furnishing environment. They believe that through everyone's joint efforts, the home furnishing market will usher in an even brighter future.

As smart home technology continues to advance, Su Wanqing and Gu Beichen have begun to focus on the integration of smart and traditional homes. They realize that while smart homes offer numerous conveniences, they cannot completely replace traditional homes. In the future home furnishing market, smart and traditional homes will merge to provide consumers with a more comfortable and convenient living experience.