Hidden truth, intricate love

As time went by, Su Wanqing and Gu Beichen became more determined to protect consumer rights. This time, they turned their attention to the elderly consumer sector.

As society ages, the elderly consumer market continues to expand, but problems are also emerging, such as the proliferation of counterfeit health products and the uneven quality of elderly care services.

Su Wanqing held up a report on elderly people being deceived by counterfeit health products and said to Gu Beichen with a frown, "Beichen, the elderly are more vulnerable to deception by unscrupulous businesses. We must protect their consumer safety." Gu Beichen nodded solemnly and responded, "That's right. We must act quickly to ensure that the elderly can consume with peace of mind."

They first collaborated with the Industry and Commerce Department to conduct a comprehensive inspection of senior health products and elderly care service providers on the market. During discussions with the department's staff, they emphasized, "Regulation of the elderly consumer sector requires even greater detail, as it impacts the quality of life of seniors in their later years." Su Wanqing agreed, saying, "We must ensure that every elderly consumer product and service is reliable."

They then visited communities and senior activity centers to hold consumer safety seminars for seniors and their families. Gu Beichen explained in detail how to identify counterfeit health products and choose high-quality elderly care services, reminding everyone to exercise due diligence when it comes to senior consumer spending.

A family member of an elderly person asked, "How can I identify a legitimate elderly care service provider?" Su Wanqing patiently explained, "You can check the institution's qualifications, learn about the services it provides, and its reputation. You can also conduct an on-site inspection of the environment and facilities."

They also developed a consumer safety guide for the elderly, which was distributed to the elderly and their families through community and volunteer channels. The guide comprehensively outlined the precautions for elderly consumers and ways to protect their rights.

However, in the process of promoting the protection of elderly consumer rights, they have also encountered a lot of resistance. Some unscrupulous businesses, in order to make huge profits, use all means to promote counterfeit and inferior products, and even interfere with their inspections and publicity.

Su Wanqing said angrily, "These unscrupulous businesses are really going too far. We must not let them get away with it." Gu Beichen calmly analyzed, "We can use the power of the media to expose their evil deeds, attract widespread social attention, and at the same time, unite with more departments to intensify the crackdown."

At the same time, with the advancement of technology, smart products for the elderly have gradually entered the lives of the elderly. However, these products have also brought new problems, such as complex operation and inadequate after-sales service.

Su Wanqing said with concern, "The problems with smart products for the elderly need to be taken seriously. We need to help them use them correctly." Gu Beichen suggested, "We can collaborate with technology companies to optimize the design of smart products for the elderly and improve the quality of after-sales service."

They actively communicate with technology companies, calling on them to pay attention to the needs of the elderly and provide them with more convenient and safe smart products.

In the days to come, Su Wanqing and Gu Beichen will continue to lead the volunteer organization, forge ahead on the road of consumer rights protection, and create a safe and comfortable consumption environment for the elderly.

After successfully winning more rights and interests for the elderly consumer group, Su Wanqing and Gu Beichen turned their attention to the field of tourism consumption.

Today, tourism has become an indispensable part of people's lives. However, the tourism consumption market is plagued by many problems, such as unreasonably low-priced tours, forced shopping, and low-quality services at tourist attractions.

Su Wanqing looked at the online news reports about tourists being forced to shop and said to Gu Beichen with concern, "Beichen, travel is supposed to be a relaxing activity, but these negative practices are causing tourists unbearable suffering. We must seek justice for tourists." Gu Beichen responded firmly, "Indeed, we must act quickly to regulate the tourism consumption market."

They first worked with tourism regulators to conduct surprise inspections of travel agencies and scenic spots. During their discussions, the regulators stated, "Regulating tourism consumption is challenging and involves a wide range of issues, requiring stricter enforcement." Su Wanqing agreed, saying, "We must ensure a more standardized tourism market so that tourists can enjoy themselves and feel at ease."

They then visited communities and schools to hold tourism safety seminars for residents and students. Gu Beichen vividly explained how to identify unreasonably low-priced tours and avoid traps like forced shopping, reminding everyone to be cautious when choosing travel products.

A resident asked, "How can you tell if a tourist attraction's service quality is good?" Su Wanqing patiently answered, "You can judge by looking at visitor reviews, understanding the attraction's management level, and the level of facilities."

They also produced a tourism consumption safety guide, which was distributed to tourists through the Internet and travel agencies. The guide details the precautions for tourism consumption and how to protect rights.

However, in the process of promoting the protection of tourism consumer rights, they have also encountered some resistance. Some unscrupulous travel agencies, for the sake of profit, are willing to confront them and even use improper means to interfere with their work.

Su Wanqing said angrily, "These unscrupulous travel agencies are truly despicable. We can't let them succeed." Gu Beichen said calmly, "We can expose their misconduct through the media, draw widespread public attention, and at the same time, unite with more departments to crack down on them."

At the same time, with the rapid development of online tourism, new problems have also emerged, such as false advertising on online travel platforms and order disputes.

Su Wanqing expressed concern, saying, "The issues with online travel cannot be ignored. We must guide tourists in choosing the right online travel platforms." Gu Beichen suggested, "We can work with online travel platforms to jointly develop industry norms and standards to protect the rights and interests of tourists."

They actively communicate with major online travel platforms, calling on the platforms to strengthen self-regulation, improve service quality, and protect tourists' privacy and property safety.

In the days to come, Su Wanqing and Gu Beichen will continue to lead the volunteer organization, move forward firmly on the road of protecting tourism consumer rights and interests, and create a safe and pleasant travel environment for tourists.