Hidden truth, intricate love

Chapter 105 Feedback

Once, they learned that an emerging technology company might have neglected consumer safety during product development. The three of them immediately took action and launched an investigation. Su Wanqing was responsible for communicating with consumers and collecting their feedback and opinions. She patiently listened to each customer's concerns and meticulously recorded their questions and concerns. "We must ensure that companies take consumers' opinions seriously and not allow their rights to be compromised," Su Wanqing said firmly.

Gu Beichen, drawing on his technical background, conducted an in-depth analysis of the company's products. He discovered potential safety hazards in the product's design that, if not promptly addressed, could have serious consequences for consumers. "We must quickly make the company aware of the severity of the problem and implement corrective measures," Gu Beichen stated solemnly.

Lin Yue, taking a legal approach, researched relevant laws and regulations to provide legal support for their actions. She found some legal provisions regarding product safety and prepared to use them as a basis for negotiations with the company. "Companies must comply with the law and ensure consumer safety. If they fail to fulfill their responsibilities, we will use legal means to hold them accountable," Lin Yue stated confidently.

Armed with the evidence and legal basis they had gathered, the three of them approached the tech company. Initially, the company's head dismissed their presence, believing they were making groundless accusations. However, after Su Wanqing, Gu Beichen, and Lin Yue's patient explanations and insistent requests, the company's head began to take the issue seriously.

Lin Yue explained the relevant legal provisions in detail to the company's head, and pointed out the legal consequences the company would face if it did not take measures to improve its products. The company's head gradually realized the seriousness of the problem and promised to immediately organize technical personnel to improve the product to ensure consumer safety.

After this incident, the team of Su Wanqing, Gu Beichen and Lin Yue has gained more trust and support from consumers. They know that they shoulder a great responsibility and must continue to work hard to make greater contributions to the cause of consumer rights protection.

In the days to come, they will continue to move forward, face more challenges and difficulties, and work tirelessly for the legitimate rights and interests of consumers and for a fairer and more harmonious consumption environment.

As Su Wanqing, Gu Beichen, and Lin Yue continue to advance in consumer rights protection, their influence continues to grow. More and more people are beginning to pay attention to their actions and actively participate in consumer rights protection.

One day, they received a letter from an elderly consumer seeking help. After purchasing a health supplement, the elderly consumer discovered that the product didn't work as advertised and was also expensive. Feeling cheated, he hoped Su Wanqing and her team could help him defend his rights.

Su Wanqing, Gu Beichen, and Lin Yue immediately launched an investigation. They first researched the ingredients and efficacy of the health supplement and discovered that its promotional claims were exaggerated. Gu Beichen, through online searches and on-site visits, learned about the product's market performance and consumer feedback. "The sales model for this health supplement is highly problematic. They use false advertising to lure consumers in, then resell at an inflated price," Gu Beichen explained.

Lin Yue analyzed the health supplement company's actions from a legal perspective. "Their claims constitute false advertising and violate the Consumer Protection Law. We can pursue legal action to demand compensation for consumers' losses," Lin Yue said firmly.

Su Wanqing personally visited the old man, comforted him, and promised to seek justice for him. "Don't worry, we will do our best to make sure these unscrupulous businesses receive the punishment they deserve," Su Wanqing said gently.

The three of them went to the health product company with the evidence they had collected. Initially, the company's head was adamant and refused to admit his mistakes. However, under Lin Yue's legal offensive and the insistence of Su Wanqing and Gu Beichen, they were eventually forced to compromise.

The health product company agreed to refund the old man's purchase price and apologized to him. At the same time, they also promised to rectify their product promotion and no longer deceive consumers.

The successful resolution of this matter made Su Wanqing, Gu Beichen, and Lin Yue feel very relieved. They knew that their efforts were not in vain and they had made another contribution to the cause of consumer rights protection.

However, they are also aware that there is still a long way to go in protecting consumer rights and interests. They will continue to work hard for the legitimate rights and interests of every consumer and for a fairer and more just consumer environment.

After successfully resolving the elderly's health product dispute, Su Wanqing, Gu Beichen, and Lin Yue became even more famous, and their consumer rights protection actions also attracted widespread attention from the media.

A well-known news outlet contacted them, hoping to conduct an in-depth interview. Su Wanqing, Gu Beichen, and Lin Yue gladly accepted. During the interview, they detailed their experiences and philosophies, calling for greater attention to consumer rights protection.

"Our goal is not only to solve problems for individual consumers, but also to promote the entire society's attention to consumer rights." Su Wanqing said firmly to the camera.

Gu Beichen added: "We hope that through our efforts, companies will become more self-disciplined and consumers will become more rational."

Lin Yue emphasized the importance of law in protecting consumer rights: "Only through legal constraints can bad companies be caught."

This interview sparked a strong social response. Many consumers sent messages expressing their support for their actions and their willingness to join them. Some companies also began to reflect on their business practices and proactively strengthened the management of product quality and service.

Seeing their actions had such a great impact, Su Wanqing, Gu Beichen and Lin Yue were encouraged and decided to strike while the iron was hot and organize a large-scale consumer rights protection publicity campaign.

They carefully planned the content and format of the event, inviting experts, scholars, lawyers, and consumer representatives to participate. They set up a consultation desk at the event to provide consumers with legal advice and rights protection suggestions. They also held lectures and seminars to delve into hot topics in consumer rights protection.

During the event, Su Wanqing, Gu Beichen and Lin Yue took the stage to share their experiences and stories. Their speeches were full of passion and appeal, winning rounds of applause from the audience.

This publicity campaign was a huge success. It not only raised consumers' awareness of self-protection, but also injected new vitality into the cause of consumer rights protection.

In the days ahead, Su Wanqing, Gu Beichen, and Lin Yue will continue to work hand in hand and make unremitting efforts to protect consumer rights. They believe that as long as everyone works together, they will be able to create a more fair, just, and safer consumer environment.

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