Space Food Storage: Daily Travel

When the mother and daughter arrived in the county town, they first went to a wood processing workshop to make plaques.

Liu Yuhan personally wrote "An Xiang Fu Xing" (Fragrance in the Air) as the name of the shop. She could sell more than just soaps; she could also sell handmade facial masks and lotions, which would all be quite interesting.

The owner of the wood shop was impressed by the fact that Liu Yuhan, despite being so young, had such beautiful handwriting.

"Can I pick up the plaque tomorrow, boss?"

"Just for the word 'girl', we'll work overtime to make it for you. Which shop are you from? We can just send it over tomorrow."

"At the very edge of South Street, next to the moat."

The mother and daughter returned to the shop and tied the horse to a tree stump not far from the shop. Fortunately, the place was relatively spacious.

Open the doors and windows of the shop and the small courtyard behind for ventilation. Clean up what needs to be cleaned up.

There were already wooden cabinets for selling things in the store. I had asked the old man to bring people to paint them. In ancient times, wood was painted with tung oil, which can prevent corrosion.

The rooms in the backyard and the main hall are also furnished with wooden beds, wardrobes, tables and chairs.

One room is for the clerk to live in, one room is for Liu Yuhan to live in, and the other room is used as a warehouse.

There are several shelves in the warehouse room, and products are placed on the shelves as much as possible to prevent insects and moisture.

Before everyone arrived, Liu Yuhan put the bedding that had been washed and prepared in advance in the space into the two rooms. The two rooms were similar to the girls' dormitory and had the same furniture.

In the kitchen, the pots, pans, firewood, rice, oil and salt that were specially left in the space were taken out and placed in order.

Bring out the pumpkin, winter melon, chayote, and zucchini, and then buy some meat and vegetables on the street. Someone needs to stay at the store today.

It will open the day after tomorrow.

By the time she and her mother were done, a group of people arrived.

Everyone worked together to move the things into the shop, placing half in the store first and the other half in the warehouse in the backyard.

Without being called, the three girls dipped a coarse cloth in water, wrung it out, and carefully wiped the cabinets, doors and windows of the shop again.

"Uncle He, take them back first."

"Okay, little master."

The shop and backyard were cleaned by the diligent girls.

Seeing that it was almost noon, Liu Yuhan took a large clay pot and went to the noodle shop across the street to pack some noodles to eat. Liu went to the vegetable market to buy vegetables.

After the noodles were packed up, Liu also came back and bought a lot of big bones and pork fat.

The fat was intended to be used to make oil for cooking, and I also bought some seasonings, salted fish, dried vegetables, etc.

"Don't be busy, Baizhi, Pinellia, and Honeysuckle. Come and have some noodles first. You can have a small meal at noon. You will cook for yourselves in the evening. There is food in the kitchen. You can cook whatever you want."

"Good little boss."

"Uh, why don't you just call me girl?"

"Okay girl." Bai Zhi shouted first.

This was only natural. After all, Bai Zhi had served Mrs. Huo, and she was most attentive to these etiquette and titles. Although she was young, she knew a lot and should not be underestimated.

"Don't be shy, sit down and eat."

After the five people finished eating noodles and took a break, Liu Yuhan prepared to train them.

There were women doing business in this dynasty, but most of them were married women.

Liu Yuhan first asked them if they would mind this job, and all three of them told her clearly and affirmatively that they did not mind.

Then let’s move on to the next step.

When selling goods, in addition to ensuring the quality of the goods, the attitude and "methods" of the seller also matter.

As the saying goes, customers are God. Sincerity and a smile are essential, as are patience and attentiveness.

Pre-sales service, in-sales service, and after-sales service, explain these three points to them in detail.

What problems will be encountered during these processes? How should these problems be solved? What should be done if the problems cannot be solved? Who should be contacted?

Although sellers should have a proper attitude, if they encounter unreasonable people, they don't need to pay too much attention to it and just don't do business with them.

There is no need to offend anyone, because you should know that villains are difficult to deal with.

If you change your identity and look at things rationally from the customer's perspective, will you find that the problem can be solved more easily?

Liu Yuhan just said whatever came to his mind without being specific.

She is actually using a customer's psychology to explain these issues. After all, if she were a customer and wanted to buy something, how would she most like to be treated?

How should you approach customers with different personalities? For example, if they want to shop quietly, but you keep talking non-stop about your products, wouldn't that annoy them?

For example, if the customer likes to be lively and likes others to introduce things to her, but you just stand aside and watch coldly, who would be in the mood to buy things from you?

For example, if one person dresses fashionably and richly, while another wears simple and ordinary clothes, what should you do? Should you treat them differently? Never look down on others.

How to position yourself correctly and treat every customer well. "Winning is lucky, losing is calm." Liu Yuhan believes this is what he needs to learn most.

Baizhi, Pinellia, and Honeysuckle all listened attentively, taking notes on some key points. Even Liu was listening attentively beside them.

They had never heard of treating customers in this way, and they could also switch roles and put themselves in the other customers' shoes. They all found it very novel and interesting.

"That's about it. Just deal with it according to the actual situation when the time comes. The most important thing for you to remember is that talent is the most important thing at all times. If there really is a conflict, protect yourself first and then do anything else."

"If you're unsure, take your time and don't rush into it. We need to be sincere with our customers. And respect is mutual. If it's a customer issue, don't get hung up on it. Just don't do the business."

"We're going to open the day after tomorrow. The three of you will be responsible for coordination. Baizhi, you will be in charge of the cashier and accounting. If the two of them are too busy, you can help out."

"Banxia, you know martial arts. Besides greeting customers, you are also responsible for the security of the store. You must ensure the safety of the three of you."

"Lindong, you and Banxia will be responsible for greeting the guests."

"Don't worry, I'll be here for the opening too. We haven't done any publicity, but we'll do a demonstration at the door when we open. You'll know then."

"My mother and I will go back first. You three should close the door and be careful. I've put some small change on the counter. If you need anything, just go and buy it. Just keep a record of it."

"Okay girl, we got it."

"Then we'll be leaving. I'll come back tomorrow. If there's a plaque delivered tomorrow, you can just accept it."

"Okay, ma'am, take care."