The love of the boss

In the fierce market competition, Lin Xiao and Su Yao deeply realized that the quality of products and services is the foundation of the company.

"Su Yao, we can't just be busy dealing with competition and ignore the quality of our products." Lin Xiao said seriously at a high-level meeting.

Su Yao nodded in agreement: "Yes, we must strictly control every link to ensure the best experience for users."

In order to improve the content quality of the education platform, they formed a professional content review team. This team is composed of senior education experts and subject leaders, who carefully review every course material and every teaching video uploaded to the platform.

"Mr. Lin, the explanation of this mathematics course is not clear and accurate enough, and the author needs to revise it." The head of the review team reported to Lin Xiao.

Lin Xiao said decisively: "We must strictly follow the standards. Those who fail to meet the standards will not be allowed to go online."

At the same time, in order to ensure the teaching effect, they have established a complete teacher training and evaluation system, and regularly train online teachers to improve their teaching level and communication skills.

"Su Yao, the feedback from this training is good. The teachers all said they gained a lot." said the head of the training department.

Su Yao responded with a smile: "Then we must continue to maintain it and continuously optimize the content and methods of training."

In terms of technology, Lin Xiao increased investment in research and development, and continuously optimized the stability of the platform and the friendliness of the user interface.

“Lin Xiao, the new version has significantly improved compatibility and response speed, but there are still some minor issues that need to be resolved,” said the technical director.

Lin Xiao instructed: "Don't miss any details, make sure it's perfect."

Customer service is also an area of focus for them. The company has increased the number of customer service staff and provided them with professional training to ensure that user problems and complaints can be resolved in a timely and effective manner.

"Su Yao, this month's customer satisfaction survey shows that our score has improved a lot." The manager of the customer service department said happily.

Su Yao encouraged: "Keep working hard to make every user feel our dedication."

However, the pursuit of quality is not always smooth. Due to strict content review, the launch of some courses was delayed, causing dissatisfaction among some partners.

"Lin Xiao, our partners feel that our review process is too cumbersome and affects their profits." The head of the business department said somewhat helplessly.

Lin Xiao responded firmly: "We need to explain to them the importance of quality. If they cannot understand, then we need to reconsider such a partner."

At the same time, in order to improve the teaching level of teachers, the company invested a lot of money and time in training, which increased costs in the short term.

"Su Yao, the finance department is a little worried about the recent cost increase." said the financial director.

Su Yao said: "In the long run, this is a worthwhile investment. As long as the quality is guaranteed, users will be willing to pay for our products."

After a period of persistence and hard work, the company's product and service quality has been significantly improved, user reputation has become better and better, and market share has gradually expanded.

"Lin Xiao, our persistence is right. Quality first is our core competitiveness." Su Yao said with emotion.

Lin Xiao smiled and nodded: "That's right, as long as we don't forget our original intention, we will definitely stand out in the market."