Rebirth 81: Being forced into marriage by my sister’s best friend at the beginning

Formaldehyde is a chemical that is harmful to the body, and Lin Ran certainly knows that.

In the production process of ceramic products, no glue is used, but urea-formaldehyde resin is used.

Urea-formaldehyde resin will decompose at a high temperature of about [-] degrees, releasing formaldehyde and melamine.

However, the handicrafts are originally for display at home and are not used for high-temperature baking. They are not easy to decompose at room temperature.

"Captain Zhao, there must be a misunderstanding here." Lin Ran said firmly, "The handicrafts we produce are strictly in accordance with national standards."

"I came to tell you just because I trust you. I will arrange for someone to conduct random inspections of samples from your store and factory tomorrow. You are ready to prepare."

"Yes."

After bidding farewell to Captain Zhao, Lin Ran decided to go to the workshop to learn about the situation.

When he came downstairs, he found a group of customers gathered at the counter. Different from the previous scene of queuing up to check out, they did not queue up, but gathered together.

"Your handicrafts are harmful to people. No wonder I keep catching colds recently! How are you going to compensate me?"

"You actually produce a product and don't give me a refund. I'm going to sue you."

"You have made so much money from handicrafts, but you are still harming people. Please close down."

People in the store were in an extremely high mood, and Yang Jianlin was not there. Wu You was sweating profusely and explained in a good voice: "Everyone, listen to me..."

"What's going on?" Lin Ran asked sharply.

The clerks looked at each other in confusion. When they saw Lin Ran, they felt like they had taken reassurance!

"Come on, our boss is here, let him explain to you!" After seeing Lin, the clerks recalled the methods mentioned in the employee code of conduct in case of a crowding incident.

"Everyone, please be patient." Lin Ran said to everyone calmly, "I have also read the news in the newspaper, but it is only an article published by an individual and does not represent the market attitude."

"For details, please wait for the investigation results to come out before making a decision, okay?"

Some customers knew Lin Ran's name, knew he was a person, and decided to trust him.

But some customers were unhappy: "Anyway, you handled the return for me today!"

"It's okay to make returns." Lin Ran knew that this was a critical period. This was the first batch of customers to come to the store to return goods. If they all returned goods, there might be a cash run, which would affect cash flow and even lead to bankruptcy.

If they don't return the goods, they won't leave.

There is only one way to deal with crisis public relations.

"The handicrafts you purchased are actually customized products, and the manpower and material resources consumed are irreparable. If you want to return them now, you can only refund up to 20% of the material fees."

Service products cannot be fully refunded. This trick is learned from places like funeral gyms and barber shops.

"Nonsense, how can there be no refund!"

"Black shop, refund your money!"

"Sue him!"

"Wait a minute." Lin Ran signaled everyone to be quiet: "Don't worry, if you want to refund now, you can only refund 20% of the payment."

"But if the truth is found out and our products do not meet the specifications, I will definitely give you a full refund."

As soon as these words came out, the people who were making trouble just now became quiet.

"really?"

"The results will be available within three days. With a store as big as mine, are you still worried that I will run away?" Lin Ran said seriously.

With Lin Ran's guarantee, the guests left with doubts.

Wei Chengbin went to the factory and had to bring Li Yuanhao to the testing agency.

I heard that it was the person in charge of Shengshi Craftsmanship, and the people at the testing agency were a little unhappy.

However, the test report was still produced, which again showed that many metals exceeded the standard.

Lin Ran was not surprised at all, everything was expected!

"We came here today to ask you to test again." Lin Ran took out the sample and handed it to them.

The testing agency has money to make, so of course it won't shirk the blame.

They put the samples into professional equipment and tested them step by step.

The second test result came out and it was still unqualified!

Lin Ran looked at the various indicators above and looked confused.

So I deliberately sent it for inspection again, but the results showed that it was unqualified both times.

"It's useless even if you swear not to admit it, the results are here." The director of the testing department is a bald man named Gao Hua, who said to Lin Ran with a half-smile.

Lin Ran was very disappointed with the test results. Was there really something wrong with his product?

"Why do you test our products?" He knew clearly that this was a planned and premeditated frame-up.

"I can't reveal this, I can't help you." Gao Hua sneered, stood up, handed the report to Lin Ran, and prepared to leave.

Fortunately, Lin Ran was prepared and immediately took out two test reports from the bag, each from different institutions.

"Mr. Gao, I believe that our company's products will never exceed the standard."

"So yesterday I took the same sample and went to the museum and the Connie Testing Center for testing."

"These two reports were obtained today, and both show that the indicators did not exceed the standards."

"But it's different from the data you got here?"

"I want to know if there is a problem with your institution or if there is a problem with other testing institutions in Beijing."

Lin Ran launched a verbal attack like a barrage, but Gao Hua didn't react for a moment.

But he immediately calmed down: "Boss Lin, I know you are dissatisfied with the test results. The data is true."

"I think there's something wrong with your instrument." Lin Ran immediately questioned.

"You are making trouble unreasonably." Gao Hua sneered, "Our institution has been in operation for five years, and we have never had any testing errors."

"How about we make a bet?" Lin Ran was not to be outdone, "Let's take the sample we just took and go to the National Palace Museum Testing Center for measurement. What do you think?"

The flesh at the corner of Gao Hua's mouth twitched: "Why should I go with you?"

"Because the test results you gave have had a huge impact on our business, we must publish an apology in the newspaper, otherwise I will not forgive you."

"Don't even think about it." Gao Hua glanced at Lin Ran, "Don't think that I don't know that you have a deep relationship with the Palace Museum and that you can make fraud from it. We are a formal third-party organization."

"Then we'll see you in court." Seeing that the other party refused to take measurements with him, Lin Ran directly issued a warning.

"Whatever you want." Gao Hua left the reception room.

"Mr. Gao, I think there is something wrong with your test results. The materials we use are all made in strict accordance with the standards set by Mr. Lin, and there should be no problems exceeding the standards." Li Yuanhao wanted to pull him away. Strive with reason.

But Gao Hua ignored him. Two security guards suddenly appeared behind him and asked several people out of the testing facility!