Doctor of Healing

"Here, look, here are all refunds."

"..."

Ji Xiang was stunned for a moment.

Have a problem with the system? !Sure enough, this is the point! !

So to solve the problem, a refund should not be difficult for engineers, doctors, or nurses.

"I'm in a hurry, I'm sorry, please." Ji Xiang bowed slightly, showing modesty.

"We're all in a hurry, and there's nothing we can do."

Seeing the clerk dragging, Ji Xiang picked up the list.

The bottom one is the application 12 days ago.

But "my" mother is going to Hainan in 4 days, and the problem cannot be solved in these 4 days. I don't know how long I will live in the empathetic system.

Jixiang doesn't want to feel the daily necessities of other people's homes, as long as he can refund the expenses safely and return to the emergency room smoothly.

"Don't mess it up, put it here in order." The woman said a little unhappy.

"I'm in a hurry, can you..."

"Who is not in a hurry."

The attitude of the woman also changed with the change of Ji Xiang's attitude.

Ji Xiang has always had a good temper, but when he thought of the empathy of the difficulty of hell, the warning of the system, and the fact that he couldn't go back and didn't know how long he would have to stay in this hellish world, Ji Xiang suddenly became a little anxious.

"It's just a refund, it shouldn't be difficult."

"Normally speaking, it's not difficult." The woman raised her voice, "But the engineer can't handle it well, and there's nothing we can do about it."

It seemed that she was also in a hurry, with a sour temper and a very bad tone.

"Where's the director of the clinic? If you can't solve it, I'll ask you to lead it." Ji Xiang simply tore off Wenya's coat and threatened directly.

"I went to the third review and first review, and now I don't know where it is."

Ji Xiang became serious, and he stared at the clerk in the outpatient office.

"I'm going to the medical office to complain, may I have your name?"

"Hehe." The woman sneered, "Go ahead, I'm the only clerk in the outpatient office, and they know it without mentioning my name."

"!!!"

Ji Xiang was completely shocked.

Complaints are an extremely effective threat, but I didn't expect that the people in this hospital were not afraid at all.

What exactly is going on?

No wonder it was hell difficulty, Ji Xiang calmed down instantly, and he narrowed his eyes.

"I can't run away, so go and complain." The woman said.

She seemed to wish to sue her herself? !Ji Xiang was dumbfounded.

"Every day, just a refund is not enough, what!" The woman scolded, "I'm not talking about you, I'm talking about those engineers, I don't know how many kickbacks they got."

Ji Xiang was helpless.

Complaining with the woman here can't solve any problems, so I should hurry up and complain, beat the snake to seven inches, and return to the operating room of the system after solving the problem.

Ji Xiang never thought that refunding the fee would be a big boss with difficulty in hell, but now his heart has gradually sank.

When you come to the office building, the first floor is the medical office, which is the same as the Second Affiliated Hospital.

It seems that no matter which hospital handles disputes and complaints, it is on the first floor, probably because they are afraid that the mood of the hospital leaders will be affected.

Jixiang registered his information at the security office at the gate and then went to the Dispute Office.

"Hi, I want to complain." Ji Xiang felt a little funny after saying this.

Unexpectedly, one day he would become a "medical troublemaker".

Could it be that my attitude is too kind, and the person who handles the dispute will not be serious?Jixiang recalled several large-scale medical disputes in his memory, but he still couldn't bear to do those things.

"Hello, please sit down." The person in charge of the dispute was all smiles, and he looked professional.

Ji Xiang succinctly explained what he wanted to complain about, and finally Ji Xiang added, "I don't want to cause trouble, I just want to refund the fee. It's hard for me to understand that your court has been delaying such a simple matter. "

The clerk of the dispute office also looked embarrassed, and he sighed, "Damn it!"

He cursed first.

Ji Xiang understands this trick. The clerk is pulling himself into the same trench as him to achieve the most basic consensus and reduce hostility.

As for whether things can be done... the haze in Jixiang's heart is getting heavier and heavier.

"Our hospital changed to a smart operating system three years ago. It was contracted by a large domestic company, but it turned out to be a bad copy. What the hell." The clerk complained.

Ji Xiang listened quietly.

"There were troubles every two days, and their engineers had been squatting for more than a year. I thought I could fix the system, at least not to make those mentally retarded little troubles. As a result, there were more and more troubles, and recently I couldn't even refund the fee. "

"I have to receive more than 20 similar complaints a day, and one head becomes two big."

Ji Xiang didn't fall into the trap, he knew that the clerk was just looking for common ground, and then kept perfunctory.

"Clap~"

Ji Xiang slapped the table, startling the clerk.

"I'm going to refund the fee. Feel your conscience and say, is this difficult?" Ji Xiang roared sharply.

"..."

The clerk was taken aback. He didn't expect Ji Xiang to look weak, but his temper was extremely hot.

"what happened?"

Two security guards came in.

"I'm here……"

Ji Xiang interrupted the clerk, looked at the camera, and said angrily, "You have surveillance video, don't you!"

"Uh..." The clerk was stunned.

How does this person feel so familiar with his own land?

"Refund, the most basic operation, you push the east to the west, the west to the east, and play back and forth?!" Ji Xiang looked into the clerk's eyes and said.

"No, we can't help it."

"Really?" Ji Xiang said coldly, "If you really want to cause public opinion, you will deal with it?"

The word public opinion came out, and the clerk's expression turned ugly.

"Now it's not 20 years ago. There is no need for medical trouble." Ji Xiang took out his mobile phone and turned on the camera. "Tell me about the non-refundable refund, and I will post a short video on the website."

"..."

"I really don't believe it. Dozens of patients and their family members have the same experience. Your hospital will be notorious in the future. I don't know how much pressure your president will have."

"..." The clerk looked at Ji Xiang in a daze.

"The dean doesn't care about refunds or complaints. The city's public opinion monitoring phone calls. If he doesn't care anymore, let's wait and see!"

The clerk's face was ashen.

The person in front of him looked young, but everything was clear. When the public opinion monitoring department in the city called, the dean had to run down and point at his immediate superior and scold him.

This is offending which young master.

"Calm down, calm down," the clerk said sarcastically.

You can't talk face to face.

But Ji Xiang's every word is like a knife piercing his weakness, what is he afraid of, what is he coming for.

"I'm not angry, come on, buddy, tell me about the non-refundable thing." Ji Xiang said lightly, "It seems that the inspection team is in the provincial capital, and I will also send your opinions on the upgrade of the intelligent system along with it. "

"..." The clerk's legs began to tremble.

"I don't believe that there is nothing to reason about in broad daylight. Dude, do you think I'm asking too much?" Ji Xiang asked.

"No...no...not too much."

"Am I making trouble for no reason?" Ji Xiang asked again.

He didn't delay for a second, pressing every step of the way.

"No." The clerk said dejectedly.

"Then can I get a refund?!"

"Not for now."

Hey!

Ji Xiang has such a good temper that he almost started scolding his mother.

Originally, Jixiang thought that he had the upper hand, and he spoke to the extreme, so theoretically speaking, it should be fine.

All you have to do is get a refund.

however!

The answer I got was still no.

No wonder it is hell difficulty, Ji Xiang is a little numb.

"It's not that we don't want to give you a refund, but..." the clerk was crying, and he almost really cried.

"What is it, can you solve this problem?"

The clerk shook his head.

"Where are your leaders?"

The clerk was reminded by Ji Xiang, and immediately realized that now is the best time to throw the pot away.If you can't solve it by yourself, don't offend the young master in front of you, and find the leader quickly.

After a full 5 minutes, a little fat man walked in.

Ji Xiang knew that the clerk should "convey" his words to him during this period, so he wasted time.

"Young man, don't worry. I'm the chief of medical affairs at the Central Hospital. Tell me if you have any questions."

"He's finished talking to you just now." Ji Xiang held up the phone flatly, "Now please give me an explanation."

Seeing the mobile phone shining brightly in front of him, the medical director of the central hospital was a little embarrassed.

"Young man, put down your phone, we have something to talk about."

"I've been talking well, but you guys don't talk well." Ji Xiang said coldly, adding further pressure.

He knew very well that if he was perfunctory, 3 or 4 days would pass in a flash, and he would not be able to leave on time.

At this moment, Ji Xiang misses Chief Bai very much.

Although Jixiang was grateful in the past, deep in his heart he always believed that Director Bai had given feedback on everything he did, and that Director Bai had benefited a lot.

But in times of crisis, Ji Xiang really wished that Director Bai would walk in.

"Let's talk about it for now, can you put your phone down?"

"I'm sorry." Ji Xiang and the director of medical affairs looked straight into the eyes without dodging at all, "If you help me refund the fee, I will definitely not make trouble for no reason. Life is so stressful, who has time to waste in the hospital."

"Sigh." The chief of medical affairs knew that he had encountered a difficult problem, which was very difficult.

"I'll ask you a few questions, and I just want the answers." Ji Xiang said forcefully, "First, we don't care if the doctor has to wait in line for 8 days for an MRI, or I don't want to do it temporarily, the hospital will refund the expenses that didn't happen. Is Fei's behavior his due responsibility?"

"Yes." The little fat man had already begun to wipe his sweat.

His forehead was shiny, and Ji Xiang's words hit the nail on the head.

"Then you don't give a refund, are you in default of responsibility?"

"..."

The chief of medical affairs didn't even dare to fart. He lowered his head and only cared about wiping his sweat.

"Say, yes or no!" Ji Xiang roared.