Super Car Sales System

Chapter 531 This is Comparable to Kneeling Service

Chapter 551: This is comparable to kneeling service

The shop started to entertain customers. Even though Fang Yuan and the three saw the strange situation that was different from Huaxia, they didn't dare to point out. Instead, they pretended to be nonchalant and walked to the side of the crowd.

However, the three of them glanced at the female sales consultant from time to time, which attracted the attention of other colleagues, and more and more people from Zhenghong Group looked there.

I found that the customer who came to buy a car was sitting, and the female sales consultant was half kneeling and half squatting at the customer's feet holding the documents and a calculator in her hand, with a warm and friendly attitude and a soft and sweet voice.

This novel scene opened everyone's horizons and began to whisper among each other.

"This is our kneeling service, which is an attitude towards customers." Seeing the strangeness of everyone in the Zhenghong Group, Inobe Dadi explained to everyone with a smile, "It is not only about making good products, but also about service quality. Only by going up and letting customers have the best shopping experience can we create sales miracles.”

Honda Yumi greeted Kameda and Zhao Gaojie, and Fang Yuan played the role of translator, translating Inobe Daichi's words.

"Oh, that's how it is." Everyone suddenly realized.

Liu Chengwen asked curiously: "Did the 4S store force you to do this? Or was the sales consultant willing?"

"Some industries have such requirements, and sales consultants are also willing to do so." Inobe Daichi told everyone that when buying a car in a Japanese 4S store, car owners usually give some tips.

"What if I just don't give it?" Liu Chengwen's idea was bold and unconventional, "Or how about I just give one yen?"

Give one yen?What are you kidding?
Why don't you say let the sales consultant pay you back?
Isn't this arguing?
Everyone in the Zhenghong Group burst into laughter, thinking that Liu Chengwen's thoughts were so clear and his questions were weird, so it's better to stay away from this living treasure, so as not to be infected with stupidity.

In the face of everyone's complaints, Liu Chengwen was not angry at all, and kept asking Fang Yuan to quickly translate his thoughts to Jingbian Dadi.

The land by the well was tidied up by Zhao Gaojie, and was humiliated by Fang Yuan and thrown to his grandma's house. Now that he heard Liu Chengwen's provocative words, he didn't dare to show anger, and cursed Liu in his heart. Cheng Wenshabi, with a smile, explained softly: "Of course, it is not mandatory. It doesn't matter if the foreigner is not familiar with the situation or the customer has forgotten. The amount of tip can be more or less, it all depends on the customer's preference."

Jingbian Dadi's answer was very patient and detailed, Liu Chengwen suddenly had a bolder idea, and said to many colleagues: "If we go back to Dahai City, how about we have a kneeling service?"

After saying these words, Liu Chengwen's eyes flashed brightly.

When they came, Ma Zhiming, the sales director of Zhenghong Group, said that everyone should write an article about their visit and study experience, and now Liu Chengwen finally found a breakthrough for the article.

"We also offer kneeling service in Zhenghong Group?" Everyone was stunned for a moment, and most of them fell silent immediately, but a few smiled and praised Liu Chengwen's method.

I don't know how many of those who applauded Liu Chengwen sincerely agreed with Liu Chengwen, or they were making fun of him.

Anyway, these silent people secretly complained that Liu Chengwen was whimsical and nonsense.

They knew that the cultures of Japan and China were different. After returning to China, they asked the sales consultants in their stores to introduce models to customers on their knees. It is estimated that after the meeting announced this method, someone would point at their noses and scold them for being crazy.

Many people shook their heads slightly, and gave Liu Chengwen a blank look. This kid didn't understand the actual situation of Huaxia and his own store, and just copied his service model with all his brains. He is really a big idiot.

"Xiao Liu, after returning to China, your 4S store will try it out to set an example for everyone, and let's see how it works." Manager Wang of the Toyota 4S store smiled and patted Liu Chengwen on the shoulder, turned his head and covered his mouth with joy.

Seeing the sarcasm on everyone's faces, Liu Chengwen also recovered and realized that he was stupid, but he opened his mouth a little angrily to refute, and Sun Yanming kicked his heel to tell him to shut up.

Liu Chengwen was a little dissatisfied, and asked Fang Yuan for help: "Fang Yuan, come and comment on me, what do you think?"

The kneeling service at the Lexus 4S store reminded Fang Yuan of a restaurant in his hometown.

There used to be a "Spicy Bald Crab" in Fang Yuan's hometown. The biggest highlight there is not the food, but all the waiters, regardless of men and women, all shave their heads, even the six young and beautiful girls standing at the door The welcoming lady is also bald.

At that time, the six young, beautiful, good-looking ladies in cheongsam at the gate of the "Spicy Crab" became the biggest sight in the county.

What shocked everyone even more was that it was said that the salary of the waitresses at the "Spicy Bald Crab" was as high as tens of thousands. Not to mention that it was around 2010, even now, the salary can't be considered low.

Fang Yuan thought of the "Spicy Bald Crab" restaurant, but his focus was different from everyone else's.

Why does the owner of "Spicy Bald Crab" let the little girl who loves beauty shave her head willingly?This is comparable to kneeling service.

Isn't it high salary?
Nowadays, the mobility of employees is high, and the auto repair industry needs more skilled workers, medium workers, and experienced masters to sit in.

A master worker came and resigned and left after three days. No matter how much work he had, his Jingcheng auto repair shop was not far from closing down.

So at this time, Fang Yuan believes that employees have different conditions, and the companies they care about are different.

Either it is high wages, with generous salaries to keep people, and the employees will of course do whatever the boss says.

Either the boss is very humane, just like Sun Yanming in the past, even if the salary is low, everyone is comfortable and happy at Zhenghong Automobile, and they will not resign at every turn.

Those companies that can neither pay high wages nor give spiritual warmth will have little development potential.

After figuring this out, Fang Yuan's company's salary has always been at the top of the industry. In addition, it pays great attention to corporate culture and cares about the spiritual needs of employees. The stability of employees is high, there are few job-hopping, and the development is very smooth.

"If you want your car not to be blocked with 502 drain holes, plugged with a wire brush on the exhaust pipe, or splashed with paint on the roof of your car, then you can do it after you return to China." Fang Yuan felt that people were not friendly Similarly, some sales consultants think it doesn't matter, as long as the money is in place, let alone kneeling service, it is fine to let them lie down and introduce models to customers.

But there are 100% sales consultants who don't accept salary increases. Liu Chengwen ruined his job, and he just waits to be photographed black bricks when he walks at night.

"This..." Liu Chengwen was ridiculed by his colleagues for a while, and he no longer dared to mention the matter of kneeling service, and Fang Yuan said it for a while, completely extinguishing the little flame of evil in his heart.

Liu Chengwen touched Fang Yuan's arm, and said in a low voice, "We stopped talking just now, don't translate for the little devil, don't let him know."

(End of this chapter)